Tricia K Rotta

1324 Summer Ln, Faribault, MN 55021

Information Technology And Services

Pearson since Jul 2011
Associate Pre-Press Applications Designer
Pearson Sep 2006 - Jul 2011
Finishing Technician
Express Personal Services Mar 2005 - Jun 2005
Data Management

Concordia University-St. Paul 2010 - 2012
BA, Information Technology in Management South Central College 2002 - 2003
A.A.S., Microcomputer Technician

Process Improvement
Microsoft Office
Customer Service
Software Documentation
Change Management
Troubleshooting
Business Analysis
Team Building
Quality Assurance
Access
Visio
Research
Continuous Improvement
Software Automation
Microsoft Word
Lean Manufacturing
Data Analysis
Complex Problem Solving
Microsoft Excel
Strategic Thinking
Project Management
Documentation
Problem Solving
Powerpoint
Outlook
Process Engineering
Iso 9000
Operations Analysis
Microsoft Access
Data Cleaning

Science and Technology
Environment
Road Biking
Health

Pearson
Owatonna, MN
Sep 2006 to Feb 2014
Associate Pre-Press Applications Designer

Concordia University
Saint Paul, MN
Aug 2013
Bachelors of Arts in Information Technology

Lean Six Sigma Spaghetti Chart TQM PDCA Kaizen Process Mapping Process Flowcharting Gantt Fishbone / Ishikawa Diagram Brainstorming Benchmarking Pareto Analysis Scatter Diagram Standardization Matrix Analysis Histogram 5s Documentation Standardize Process Business Process Improvement Waste Identification 5 Whys Best Practices Value Identification Root Cause Analysis Six Sigma Yellow Belt Certified Audited areas for compliance to ISO and Lean Standards Identified and documented areas for improvement Identified and implemented continuous improvement initiatives through assessing current process and systems while recognizing opportunities for standardization, increased efficiency, cost reduction, increased quality and improved safety Standardized work processes ensuring the consistent, stable and repeatable processes, safety, quality, cost and delivery of products Analyzed the flow of information and products, assessing the current state and the future state, identifying the value-added and non-value-added processes to reduce waste