Timothy T Aulph

29264 Manchester St, Westland, MI 48185

Financial Services

North American Bancard
Customer Care Information System Analyst
North American Bancard Aug 1, 2015 - Jun 2017
Instructional Designer
Percepta ~ Creating Customer Loyalty For 15 Years! May 2008 - Aug 2015
Corporate Technology Training Specialist
Socap International Great Lakes Chapter May 2008 - Aug 2015
Vice President of Technology
Percepta ~ Creating Customer Loyalty For 15 Years! Jul 2006 - Apr 2008
Technology Training Specialist

Cornell University 2004 - 2005
Henry Ford College 2002 - 2003

Sharepoint
Training
Process Improvement
Call Centers
Customer Service
Team Building
E Learning
Instructional Design
Lectora
Microsoft Office
Powerpoint
Microsoft Excel
Six Sigma
Project Management
Training Delivery
Quality Assurance
Learning Management
Data Analysis
Technical Training
Troubleshooting
Visio
Microsoft Word
Problem Solving
Addie
Blended Learning
Outlook
Windows
Twitter
Facebook
Instructor Led Training
Camtasia
Call Center
Word
Excel
Project Planning
Ms Office Suite
Social Media
Google+
Corporate Social Media
Wordpress
Linkedin
Vendor Management
Databases
Technical Support
Software Documentation
Captivate
Networking
Google Analytics
Social Media Marketing
Content Management

Listening To Music
Children
Civil Rights and Social Action
Education
Environment
Doing Things With My Family
Poverty Alleviation
Playing Video Games
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health

Certified Social Marketing Associate (Csma)
Project Management Essentials
Power Searching With Google
Sharepoint Designer 2010
Sharepoint Foundation 2010
Lectora Certified Author
Lean Six Sigma - Green Belt
Using Customer Surveys To Improve Customer Service
Eta Cpp Certification
Emarketing Association
Franklincovey
Google
New Horizons | Microsoft
Trivantis

Corporate Technology Specialist at Percepta

Greater Detroit Area

E-Learning

Percepta since May 2008
Corporate Technology Specialist
Percepta - Dearborn, MI Jul 2006 - Apr 2008
Technology Training Specialist (Ford Business Assistance Center)
Percepta - Dearborn, MI Oct 2002 - Jun 2006
Marketing Program Liaison (Ford Business Assistance Center)
Percepta - Dearborn, MI Oct 2001 - Sep 2002
Marketing Communication Center Agent (Ford Business Assistance Center)
Kelly Services - Greater Detroit Area Oct 1999 - Sep 2001
Agent

Cornell University 2004 - 2005
Certificate of Completion, Project Management Henry Ford Community College 2002 - 2003

Visio
Microsoft Office
E-learning
Call Center
Customer Service
Outlook
Problem Solving
Team Building
PowerPoint
Word
Excel
Six Sigma
Project Planning
Windows
SharePoint
Instructional Design
MS Office Suite
Process Improvement
Twitter
Social Media
Google+
Facebook
Corporate Social Media
Wordpress
LinkedIn
Lectora
Microsoft Excel
E-Learning
Microsoft Word
Call Centers
Quality Assurance
Vendor Management
Databases
Technical Support
Project Management
Data Analysis

Doing things with my family; listening to music; playing video games

Lectora Certified Author, Trivantis
SharePoint Foundation 2010, New Horizons | Microsoft
SharePoint Designer 2010, New Horizons | Microsoft
Project Management Essentials, FranklinCovey