Work:
Yum! Brands - Houston, Texas Sep 2010 - Nov 2012
Operations General Manager
Tax Consultant - Houston, Texas Jan 1998 - Apr 2012
Tax Consultant
Ignite Stream Energy - Houston, Texas Jun 2010 - Jun 2011
Independent Associate/Director
McDonald's - Houston Region Jul 2002 - Sep 2010
Operations General Manager
McDonald's Corporation - Houston Region Sep 1989 - Jul 2002
Restaurant General Manager
Education:
Northcentral University 2011 - 2013
Master of Science in Education (MEd), Early Childhood Education and Teaching
Kaplan University 2010 - 2011
Masters, Ed./Instructional Design/Curriculum
University of Phoenix 2006 - 2010
Bachelors, Business Management/Informational Technology
University of Houston-Downtown 1991 - 1993
Associates, Information Systems
Skills:
Customer Satisfaction
Team Building
Inventory Management
Income Statement
Training
Human Resources
Hiring Practices
Retention Programs
New Restaurant Openings
Restaurant Management
Profit Margins
Food Safety Certification
Multi-Unit Operations Management
Instructional Design
Website Development
Instructional Technology
Software Installation
Contract Negotiation
Tax Preparation
Honor & Awards:
Hamburger University (McDonald's) Alumni '1998
Recognized Employer of Choice (McDonald's)
Outstanding Store Award (McDonald's)
Outstanding Store Manager (McDonald's)
Zeke Cup Winner Houston's Fastest Drive-thru (McDonald's)
Most Improved Restaurant (Sales, Turnover) (Yum! Brands-KFC)
HISD- 2005 Outstanding Contributions & Volunteer Award
HISD-2005- Community Commitment Award
HISD- 2012- Read To A Child Volunteer