Inventors:
- Armonk NY, US
Sriram Lakshmanan - Shrewsbury MA, US
International Classification:
G06N 5/02
G06Q 10/10
G06F 17/28
Abstract:
A computer-implemented method includes: determining, by a computer device, classifications of plural messages sent amongst plural users; detecting, by the computer device, actions performed by users in response to receiving ones of the plural messages; determining, by the computer device, insights based on the determined classifications and the detected actions; automatically generating, by the computer device, at least one new rule based on at least one of the insights; and automatically applying, by the computer device, the at least one new rule to new messages sent amongst the plural users.