Rachit Arora

New York, NY

Management Consulting

Genpact
Assistant Vice President - Global Reengineering
Genpact Jan 2009 - Dec 2010
Assistant Vice President and Service Delivery Leader
Genpact Aug 2007 - Sep 2008
Senior Manager - Bfsi Solutions
Genpact Jan 2007 - Aug 2007
Dialer Operations Manager
Genpact Jan 2006 - Jan 2007
Operations Manager

Delhi University 1994 - 1996
Bachelors, Commerce Cambridge School, New Delhi

Business Transformation/ Process Reengineering
Business Solutions
Customer Service
Debt Management/ Collections
Management
Business Process
Employee Engagement
Six Sigma
Leadership
Service Delivery
Operational Excellence
Strategy
Operations Management
Vendor Management
Performance Management
Bpo
Business Intelligence
Customer Service
Outsourcing
Business Analysis
Business Process Improvement
Business Process Re Engineering
Management Information Systems
Offshoring
Business Transformation
Customer Relationship Management
Analytics
Contact Centers
Business Process Outsourcing
Team Management

United States