Work:
Big Brothers Big Sisters of Central Texas
Mar 2011 to Sep 2011
Development Associate
Lola Savannah Coffee Lounge
Austin, TX
Sep 2010 to Apr 2011
Barista
Austin Junior Volleyball Club
Austin, TX
Aug 2010 to Apr 2011
Head Coach
Vic's Espresso and News
Boudler, CO
May 2006 to Mar 2010
Barista
Sacred Heart of Jesus School and Boulder High School
Jan 2008 to Dec 2009
Volleyball Coach
Liberty County Hurricane Relief
Jun 2007 to Aug 2007
Client Manager, Americorps
Boy Scouts of America
Jul 2007 to Jul 2007
Camp Leader
North Boulder Little League
Boulder, CO
Jan 2004 to Mar 2004
Concessions Manager
Education:
University of Colorado
Boulder, CO
Dec 2009
B.S. in Business Administration
Skills:
Familiarity with marketing and promotions practices o Created promotional materials in InDesign (Adobe Creative) for two major fundraising event (Big Brothers Big Sisters) which collectively raised $350,000 for the agency o Performed market research in order to stay on top of current trends and stewardship practices (Big Brothers Big Sisters) o Utilized E-marketing tools such as Vertical Response to assist in the distribution of the monthly newsletter which was sent to over 6,000 recipients (Big Brothers Big Sisters) Abilities managing data and correspondence o Streamlined the process to track donations in order to ensure correct data and proper stewardship (Big Brothers Big Sisters) o Organized large levels of data to improve correspondence with our major donor group which gives $150,00 annually (Big Brothers Big Sisters) o Prepared acknowledgement letters in order to properly recognize donors (Big Brothers Big Sisters) Experience in client management, relationship building, and customer service o Worked to ensure positive and productive donor relationships, assisting the VP of Development (Big Brothers Big Sisters) o Created positive client experiences (Lola Savannah, Vic's Espresso) o Developed strong customer relationships in a fast-paced environment (Lola Savannah, Vic's Espresso) o Met with clients in order to assess individual situations in order to determine how to best administer aid (Americorps) o Participated in team meetings to discuss solutions for client needs and effective stewardship practices (Americorps, Big Brothers Big Sisters) Strong leadership and management qualities o Trained and oversaw employees (Vic's Espresso) o Developed skills in positive and effective communication and leadership (Volleyball Coach) o Worked to bring teams together and draw out individual strengths (Boulder High, Sacred Heart of Jesus) o Aided and encouraged team members to function in their highest-performing capacity (Boulder High, Sacred Heart of Jesus) o Hired, scheduled, and managed employees while managing inventory and determining selling prices (North Boulder Little League) Time management skills o Budgeted time while working and attending school in order to offset educational expenses Software and administrative skills o Self-taught skills in Salesforce.com, Vertical Response, and InDesign (Big Brothers Big Sisters) o Microsoft Office Suite (Big Brothers Big Sisters)
