Kathy Jo Robinson

Imagine Schools, Maryland Region

Oct 2009 to 2000
Regional Education Specialist -Assessment and Data Analysis/ Acting Assistant Principal
PGCPS, Nicholas Orem Middle School
Hyattsville, MD
Jun 2008 to Oct 2009
Resident Principal and Assistant Principal
DCPS, Alice Deal Junior High School
Washington, DC
Aug 2007 to Jun 2008
International Baccalaureate/ Academic Coordinator
DCPS, Alice Deal Junior High School
Washington, DC
Aug 2005 to Aug 2007
Educator
DCPS, Alice Deal Junior High School
Washington, DC
Jun 2006 to May 2007
Consultant
Temecula Valley Unified School District, Erle Stanley Gardner Middle School
Temecula, CA
Aug 2002 to Jul 2005
Educator
Acton-Agua Dulce Unified School District, High Desert Middle School
Acton, CA
Aug 2000 to Jul 2002
Educator and AVID Coordinator

National University
La Jolla, CA
Aug 1998 to Apr 2000
M.Ed.
University of California
Irvine, CA
Sep 1993 to Sep 1996
B.A. in History

Home Dcor

2015 to 2000
Store Seasonal Employee
Driver HelperLos Angeles, CA
2014 to 2015
AT&T
Los Angeles, CA
2010 to 2014
Finance Representative
City of Hope / Beckman Research Institute, Duarte
Duarte, CA
2000 to 2010
Administrative Analyst

University of Phoenix
Pasadena, CA
May 2008
Masters of Business Administration

Employment at Sterling Jewelers. www.sterlingjewelers.com

Nov 2012 to Feb 2013
Customer Care Credit Specialist
Employment at 8x8, Inc

Aug 2009 to Mar 2012
Customer Retention & Escalation Specialist
8x8, Inc

Aug 2006 to Jul 2009
Escalations Specialist
Contact Centers

Jun 2004 to Jul 2006
Customer Service Representative
Employment at JPD Financial

Jun 2002 to May 2004
Customer Service Representative
Employment at Zomax Technologies

Oct 2001 to May 2002
Customer Service Representative
Employment at Broadbay Networks

Jul 2000 to Mar 2001
Tier II Technician
Northpoint Communications

2000 to 2000
Junior Network Technician, Tier II
Employment at Hewlett Packard

Jan 1990 to Jan 1994
Head Quarters Employee

De Anza College
2008 to 2010
Business Management
Cisco Systems
San Francisco Bay Area, CA
1999 to 2000
CCNA Certification in Cisco Internet Networking

Windows XP, 2000, Microsoft Office Suite 2007, Word, Excel, Power Point, Outlook, Remedy, HP Credit, Peoplesoft CRM Ticketing System, 47 WPM, 10 key-by-touch, Soft Skills, Proficient in English Reading, Writing, Communication Skills.