Resumes
Resumes

It Project Manager
View pageLocation:
416 Garfield St, Denver, CO 80206
Industry:
Information Services
Work:
S&P Global
Information Security Project Manager
S&P Global
It Project Manager
Asurion
It Project Manager
N.e.w. Customer Service Companies, Inc Feb 2012 - Aug 2013
It Service Desk Manager
N.e.w. Customer Service Companies, Inc Feb 2011 - Feb 2012
Service Desk Supervisor
Information Security Project Manager
S&P Global
It Project Manager
Asurion
It Project Manager
N.e.w. Customer Service Companies, Inc Feb 2012 - Aug 2013
It Service Desk Manager
N.e.w. Customer Service Companies, Inc Feb 2011 - Feb 2012
Service Desk Supervisor
Education:
Montana State University Billings 1993 - 1996
Bachelors, Bachelor of Science, Management
Bachelors, Bachelor of Science, Management
Skills:
Itil Service Strategy
Service Delivery
Process Improvement
Team Leadership
Customer Satisfaction
Customer Experience
Customer Support
Workforce Management
Technical Support
Vendor Management
Call Centers
Customer Retention
Troubleshooting
Networking
Training
Windows 7
Business Analysis
Contact Centers
Business Process Improvement
Cross Functional Team Leadership
Customer Service
Management
Program Management
Project Management
Team Building
Leadership
It Management
Information Technology
Microsoft Office
Sharepoint
Integration
Communication
Writing
Business Strategy
Service Delivery
Process Improvement
Team Leadership
Customer Satisfaction
Customer Experience
Customer Support
Workforce Management
Technical Support
Vendor Management
Call Centers
Customer Retention
Troubleshooting
Networking
Training
Windows 7
Business Analysis
Contact Centers
Business Process Improvement
Cross Functional Team Leadership
Customer Service
Management
Program Management
Project Management
Team Building
Leadership
It Management
Information Technology
Microsoft Office
Sharepoint
Integration
Communication
Writing
Business Strategy
Certifications:
Itil Foundations, V3
Itil Intermediate Certificate In Service Offerings and Agreements
Learning Jira Software
Stepping Up To Leadership
Disrupting Yourself
Writing A Business Case
License 02297937-01-Tbpq
License Gr756015689Jg
Apmg-International, License 02297937-01-Tbpq
Peoplecert, License Gr756015689Jg
Itil Intermediate Certificate In Service Offerings and Agreements
Learning Jira Software
Stepping Up To Leadership
Disrupting Yourself
Writing A Business Case
License 02297937-01-Tbpq
License Gr756015689Jg
Apmg-International, License 02297937-01-Tbpq
Peoplecert, License Gr756015689Jg