Resumes
Resumes
Trainer | Care Center Learning And Development
View pageLocation:
2473 Howey Rd, Columbus, OH 43211
Industry:
Financial Services
Work:
Surgeforce Group Sep 2016 - Sep 2017
Corporate Trainer
Alliance Data Card Services - Know More Sell More Sep 2016 - Sep 2017
Trainer | Care Center Learning and Development
Safeauto May 2013 - Sep 2016
Training and Development Coordinator
Community Choice Financial, Inc. Jun 2010 - Aug 2011
Supervisor
Discover Financial Services Jun 2003 - Dec 2009
Senior Team Leader
Corporate Trainer
Alliance Data Card Services - Know More Sell More Sep 2016 - Sep 2017
Trainer | Care Center Learning and Development
Safeauto May 2013 - Sep 2016
Training and Development Coordinator
Community Choice Financial, Inc. Jun 2010 - Aug 2011
Supervisor
Discover Financial Services Jun 2003 - Dec 2009
Senior Team Leader
Education:
Franklin University 2010 - 2010
Master of Business Administration, Masters Devry University 2008 - 2008
Bachelors, Management Technology Education College 2002 - 2002
Associates, Accounting
Master of Business Administration, Masters Devry University 2008 - 2008
Bachelors, Management Technology Education College 2002 - 2002
Associates, Accounting
Skills:
Leadership
Call Centers
Training
Customer Service
Process Improvement
Coaching
Team Building
Interviews
Management
Microsoft Office
Customer Satisfaction
Software Documentation
Financial Services
Microsoft Excel
Phone Etiquette
Dispute Resolution
Human Resources
Sales
Strategy
Performance Management
Time Management
Team Leadership
Contact Centers
Business Process Improvement
Collections
Hiring
Sales Management
Banking
Strategic Planning
Business Analysis
Call Centers
Training
Customer Service
Process Improvement
Coaching
Team Building
Interviews
Management
Microsoft Office
Customer Satisfaction
Software Documentation
Financial Services
Microsoft Excel
Phone Etiquette
Dispute Resolution
Human Resources
Sales
Strategy
Performance Management
Time Management
Team Leadership
Contact Centers
Business Process Improvement
Collections
Hiring
Sales Management
Banking
Strategic Planning
Business Analysis
Certifications:
State of Ohio Department of Insurance, License 1026922
Property, Casualty, and Personal Lines Insurance License
License 1026922
Mhg Certified at Deliver and Develop Levels
Property, Casualty, and Personal Lines Insurance License
License 1026922
Mhg Certified at Deliver and Develop Levels