Zachary J Ricketts

595 east Colorado Blvd, Pasadena, CA 91101

Internet

Expedia, Inc.
Operations Analyst
T-Mobile Feb 2017 - May 2018
Specialist, Social Media Care
24 Hour Fitness Nov 2016 - Jan 2017
Sales Advisor
First Hawaiian Bank May 2016 - Oct 2016
Disaster Recovery Specialist
Expedia, Inc. Aug 2014 - Apr 2016
Tier 2 Customer Operations Analyst

Call Centers
Wireless
Icm
Aspect
Microsoft Excel
Visio
Sharepoint
Analysis
Sales
Customer Service
Salesforce.com
Troubleshooting
Crm
Cross Functional Team Leadership
Process Improvement
Team Leadership
Telecommunications
Customer Experience
Outlook
Voip
Team Building
Workforce Management
Powerpoint
Ivr
Avaya
New Business Development
Forecasting
Software Documentation
Training
Management
Program Management
Customer Satisfaction
Project Management
Business Analysis
Access
Operations Management
Leadership
Vendor Management
Account Management
Marketing
Microsoft Office
Business Process Improvement
Contact Centers
Microsoft Powerpoint
Business Development

Human Rights
Animal Welfare
Science and Technology
Poverty Alleviation

Spanish

License 59452251
License 46737619
Goskills.com, License 59452251
Goskills.com, License 46737619

Seattle, WA