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Vladimir A Filonov

from Lafayette, CA
Age ~52
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Also known as:
Vladamir Filonov, Vladimir A Filinov, Vladimi Filonov, Vladimir U
Phone and address:
Mt Diablo Ct, Lafayette, CA 94549
Related to:
Maria Filonov, 51Dmitriy Filonov, 29
Connected to:
Victor Filonovich, 56Yegor Filonov, 58Kristin E Filoon, 49Anastasia Filopoulos, 48Anthony Filoramo, 91Elizabeth M Filoramo, 59Robert J Filoramo, 59Faith K Filos, 54Ricardo Filos, 71Brooke Filosa, 45

Vladimir Filonov Phones & Addresses

  • Mt Diablo Ct, Lafayette, CA 94549
  • 3755 Mosswood Dr, Lafayette, CA 94549
  • Concord, CA
  • San Francisco, CA
  • Pacifica, CA
  • Novato, CA
  • Daly City, CA
  • Canby, CA
  • 3279 Mt Diablo Ct APT 8, Lafayette, CA 94549

Work

Position: Clerical/White Collar

Resumes

Resumes

Vladimir Filonov Photo 1

Senior Manager, Development

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Location:
3279 Mt Diablo Ct, Lafayette, CA 94549
Industry:
Computer Software
Work:
Genesys
Senior Manager, Development
Nokia Sep 2010 - Sep 2011
Solution Product Manager
Genesys 2007 - 2010
Senior Software Development Manager
Genesys 2000 - 2007
Development Manager
Education:
Saint Petersburg State University of Aerospace and Instrumentation
Skills:
Software Development
Enterprise Software
Saas
Telecommunications
Cross Functional Team Leadership
Requirements Analysis
Cloud Computing
Product Management
Integration
Agile Methodologies
Product Development
Voip
Strategy
Sip
Team Management
Unix
Tcp/Ip
Software Project Management
Solution Architecture
Software Engineering
Pre Sales
Architecture
Linux
Team Building
Enterprise Architecture
Xml
Mobile Devices
Cti
Software Design
Sql
System Architecture
Distributed Systems
Troubleshooting
Leadership
Scrum
Java
Wireless
Program Management
Agile Project Management
Web Services
Project Management
Ip
Unified Communications
C++
Ivr
Mobile Applications
Contact Centers
Problem Solving
Call Center
Vendor Management
Certifications:
Machine Learning
Vladimir Filonov Photo 2

Vladimir Filonov

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Publications

Us Patents

System And Method For Geo-Location Based Media Recording For A Contact Center

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US Patent:
20180048758, Feb 15, 2018
Filed:
Oct 2, 2017
Appl. No.:
15/723019
Inventors:
- Daly City CA, US
Vladimir Filonov - Lafayette CA, US
Jeffrey Culbert - Richmond Hill, CA
Daniel Blander - Anaheim Hills CA, US
Somasundaram Subramaniam - Chennai, IN
Angelo Cicchitto - Milan, IT
Paul Gvildys - Toronto, CA
International Classification:
H04M 3/28
H04L 9/08
H04W 24/04
H04L 29/06
H04Q 3/00
H04M 3/51
H04M 3/42
H04M 3/22
H04M 1/656
H04W 40/20
H04W 4/16
H04W 12/04
Abstract:
A system and method for recording media for a contact center includes establishing via a processor in a first geographic location, a communication session between first and second communication devices. The processor determines that media exchanged during the media session is to be recorded. The processor identifies a second geographic location associated with a resource involved in the media session, and identifies a media controller associated with the second geographic location. The media controller bridges the media path between the first and second communication devices, and the media exchanged during the media session is recorded.

Network Recording And Speech Analytics System And Method

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US Patent:
20170251104, Aug 31, 2017
Filed:
Jun 19, 2015
Appl. No.:
14/745364
Inventors:
- Daly City CA, US
Henry Lum - Markham, CA
Vladimir Filonov - Lafayette CA, US
Jeffrey Culbert - Richmond Hill, CA
Daniel Blander - Anaheim Hills CA, US
Somasundaram Subramaniam - Chennai, IN
Angelo Cicchitto - Milan, IT
Paul Gvildys - Toronto, CA
International Classification:
H04M 3/42
H04L 9/08
H04W 40/20
H04W 24/04
H04W 4/16
H04W 12/04
Abstract:
A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path between the first and second communication devices, and replicates media exchanged in the media path for storing the replicated media in a mass storage device. The recording system further captures metadata associated with the call, and stores the captured metadata in association with the stored media. The stored media and metadata may then be provided to a requesting device over the wide area network. The recording system may also be configured to analyze the call recording along with the associated metadata for detecting key words or phrases and/or triggering actionable events.

System And Method For Handling Call Recording Failures For A Contact Center

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US Patent:
20150189074, Jul 2, 2015
Filed:
Sep 5, 2014
Appl. No.:
14/479164
Inventors:
- Daly City CA, US
Vladimir Filonov - Lafayette CA, US
Jeffrey Culbert - Richmond Hill, CA
Daniel Blander - Anaheim Hills CA, US
Somasundaram Subramaniam - Chennai, IN
Angelo Cicchitto - Milan, IT
Paul Gvildys - Toronto, CA
International Classification:
H04M 3/28
H04Q 3/00
H04M 3/42
H04M 3/51
Abstract:
A system and method for handling call recording failures for a contact center. A processor receives information on a first media controller currently assigned to a telephony call. The first media controller bridges a first media path between the first and second communication devices and records, into a storage device, media exchanged in the first media path during the telephony call. The processor detects failure of the first media controller during the telephony call, where the failure of the first media controller tears down the first media path. In response to detecting the failure, the processor bridges a second media path between the first and second communication devices until a second media controller is identified. In response to the second media controller being identified, the second media controller is signaled to bridge and record media exchanged during the telephony call.

System And Method For Geo-Location Based Media Recording For A Contact Center

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US Patent:
20140269446, Sep 18, 2014
Filed:
Aug 30, 2013
Appl. No.:
14/015974
Inventors:
- Daly City CA, US
Vladimir Filonov - Lafayette CA, US
Jeffrey Culbert - Richmond Hill CA, US
Daniel Blander - Anaheim Hills CA, US
Somasundaram Subramaniam - Chennai, IN
Angelo Cicchitto - Milan, IT
Paul Gvildys - Toronto, CA
International Classification:
H04L 29/06
US Classification:
370259
Abstract:
A system and method for recording media for a contact center includes establishing via a processor in a first geographic location, a communication session between first and second communication devices. The processor determines that media exchanged during the media session is to be recorded. The processor identifies a second geographic location associated with a resource involved in the media session, and identifies a media controller associated with the second geographic location. The media controller bridges the media path between the first and second communication devices, and the media exchanged during the media session is recorded.

System And Method For Handling Call Recording Failures For A Contact Center

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US Patent:
20140270093, Sep 18, 2014
Filed:
Aug 30, 2013
Appl. No.:
14/015960
Inventors:
- Daly City CA, US
Vladimir Filonov - Lafayette CA, US
Jefferey Culbert - Richmond Hill CA, US
Daniel Blander - Anaheim Hills CA, US
Somasundaram Subramaniam - Chennai, IN
Angelo Cicchitto - Milan, IT
Paul Gvildys - Toronto CA, US
International Classification:
H04M 3/22
H04M 3/51
US Classification:
379 102
Abstract:
A system and method for handling call recording failures for a contact center. A processor receives information on a first media controller currently assigned to a telephony call. The first media controller bridges a first media path between the first and second communication devices and records, into a storage device, media exchanged in the first media path during the telephony call. The processor detects failure of the first media controller during the telephony call, where the failure of the first media controller tears down the first media path. In response to detecting the failure, the processor bridges a second media path between the first and second communication devices until a second media controller is identified. In response to the second media controller being identified, the second media controller is signaled to bridge and record media exchanged during the telephony call.

Network Recording And Speech Analytics System And Method

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US Patent:
20140270105, Sep 18, 2014
Filed:
Aug 30, 2013
Appl. No.:
14/015836
Inventors:
- Daly City CA, US
Henry R. Lum - Markham, CA
Vladimir Filonov - Lafayette CA, US
Jeffrey Culbert - Richmond Hill, CA
Daniel Blander - Anaheim Hills CA, US
Somasundaram Subramaniam - Chennai,, IN
Angelo Cicchitto - Milan, IT
Paul Gvildys - Toronto, CA
International Classification:
H04M 1/656
H04M 3/51
US Classification:
379 85
Abstract:
A system and method for network recording and speech analytics wherein a recording system receives media exchanged between first and second communication devices during a telephony call. The media is received by the recording system over a wide area network. The recording system bridges a media path between the first and second communication devices, and replicates media exchanged in the media path for storing the replicated media in a mass storage device. The recording system further captures metadata associated with the call, and stores the captured metadata in association with the stored media. The stored media and metadata may then be provided to a requesting device over the wide area network. The recording system may also be configured to analyze the call recording along with the associated metadata for detecting key words or phrases and/or triggering actionable events.

System And Method For Encrypting And Recording Media For A Contact Center

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US Patent:
20140270154, Sep 18, 2014
Filed:
Aug 30, 2013
Appl. No.:
14/015983
Inventors:
- Daly City CA, US
Vladimir Filonov - Lafayette CA, US
Jeffrey Culbert - Richmond Hill, CA
Daniel Blander - Anaheim Hills CA, US
Somasundaram Subramaniam - Chennai, IN
Angelo Cicchitto - Milan, IT
Paul Gvildys - Toronto, CA
International Classification:
H04L 9/08
US Classification:
380 28
Abstract:
A system and method for recording media for a contact center where a processor is configured to determine that media exchanged between first and second communication devices during a telephony call is to be recorded; bridge a media path between the first and second communication devices; cause replicating of the media exchanged in the media path; encrypt the replicated media via a first cryptographic key for storing the encrypted media in a data storage device; and encrypt the first cryptographic key via a second cryptographic key for storing the encrypted first cryptographic key as metadata for the encrypted media.
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Vladimir A Filonov from Lafayette, CA, age ~52 Get Report