Work:
Community Bank Greater Los Angeles Area
Los Angeles, CA
Mar 2012 to Jun 2012
Customer Service Officer II
Bank of America Greater Los Angeles Area
Los Angeles, CA
Jul 2011 to Mar 2012
Banking Center Manager II
Bank of America Pasadena
Dec 2009 to Jun 2011
Consumer Card Sales Team Lead II/Facilitator
Bank of America Glendale
Jun 2009 to Nov 2009
Small Business Sales Team Lead II & Sales Champion
Bank of America Glendale Sales
Feb 2008 to May 2009
Service to Solutions Sales Specialist II
Bank of America Glendale Sales
Jun 2007 to Jan 2008
Electronic Claims Service Specialist
Bank of America Glendale Sales
Jul 2006 to May 2007
Customer Service Rep I
Education:
Cal State University of Northridge
Northridge, CA
Aug 2006 to May 2011
Bachelor of Science in Business Management
Skills:
Outstanding Sales and Leadership skills, Goal Oriented, Excellent Presentation skills, Effective Communication and Negotiation Skills, Critical Thinking, Influential, Analytical, Problem Solving and Decision-Making skills, Strategic Planning, Strong Partnerships, Marketing, Project Management, Six Sigma Methodology, Thorough understanding of KYC/CIP policies, Fully Bilingual (English/Spanish), Multitasking, Risk Mitigation, Proficient in: Microsoft Word, PowerPoint, Excel.
