Vicky A Eliades

Glen Burnie, MD

Hospital & Health Care

Medical Terminology
Hipaa
Compliance
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
Medical Education
Public Relations
Internet
Computer Proficiency
Customer Service
Time Management
Judgement
Flexibility
Multitasking Skills
Communication Skills
Team Oriented
Analytic Problem Solving
Documentation Practices
Quality Oriented
Deadline Oriented
Appointment Scheduling
Service Coordination
Interpersonal Communication Abilities
Comfortable Working Independently
Responsiveness
Learning Quickly
Customer Satisfaction
Customer Insight
Customer Retention
Customer Experience
Customer Support
Customer Oriented
Organization and Prioritization Skills
Organizational Behavior
Organizational Effectiveness
Tenacious Work Ethic
Healthcare Industry
Healthcare Management
Quality Patient Care
Patient Outcomes
Adminstrative Support
Proficient Typing Skills
Persuasiveness
Negotiation
Peer Mentoring
Mediating
Coping
Empathy

Exercising
Watching Sporting Events

Quest Diagnostics, Inc.
Baltimore, MD
May 1991 to Nov 2012
Client Service Representative II

Western Maryland College now McDaniel College
Westminster, MD
1981 to 1985
Bachelor of Arts Degree in Life Sciences

Customer Service, Basic Microsoft Word 2007, Basic Microsoft Excel 2007, Data Entry, Typing, Problem Solving, Documentation, Interpersonal, Commincation, Attention to Detail, Prioritizion, Microsoft Outlook, HIPAA Knowledge, Medical Terminology, Internet, Intranet, Coordination, Time management, Working individually and as a team, multitasking, Administrative