Resumes
Resumes
Director, Technical Support
View pagePosition:
Director, Technical Support at Riverbed Technology
Location:
Washington D.C. Metro Area
Industry:
Information Technology and Services
Work:
Riverbed Technology - Bethesda,MD since Mar 2013
Director, Technical Support
OPNET Technologies Inc. - Bethesda, MD Sep 2012 - Mar 2013
Associate Vice President, Technical Support
OPNET Technologies Inc. Jan 2008 - Sep 2012
Technical Support Manager
OPNET Technologies Inc. - Bethesda, MD Mar 2004 - Jan 2008
Technical Support Engineer
Director, Technical Support
OPNET Technologies Inc. - Bethesda, MD Sep 2012 - Mar 2013
Associate Vice President, Technical Support
OPNET Technologies Inc. Jan 2008 - Sep 2012
Technical Support Manager
OPNET Technologies Inc. - Bethesda, MD Mar 2004 - Jan 2008
Technical Support Engineer
Education:
The Ohio State University 2000 - 2003
Master's degree, Electrical Engineering GITAM, Vizag, Andhra Pradesh 1996 - 2000
B.E., Electronics and Instrumentation
Master's degree, Electrical Engineering GITAM, Vizag, Andhra Pradesh 1996 - 2000
B.E., Electronics and Instrumentation
Skills:
Application Performance Management
Network Security
C
Product Management
JavaScript
Network Performance Management
Modeling
Simulations
HTML
CRM Integration
Databases
Business Process Improvement
Team Management
Technical Support
Customer Service Operations
Enterprise Software
Cloud Computing
Network Security
C
Product Management
JavaScript
Network Performance Management
Modeling
Simulations
HTML
CRM Integration
Databases
Business Process Improvement
Team Management
Technical Support
Customer Service Operations
Enterprise Software
Cloud Computing
Languages:
Hindi
Telugu
Telugu