Resumes
Resumes
Business Analyst
View pageLocation:
Pittsburgh, PA
Industry:
Information Technology And Services
Work:
Ibm India Private Limited Jan 2010 - Aug 2012
Project Coordinator
Artech Information Systems Dec 2008 - Dec 2009
Service Coordinator
Unisys India Nov 2006 - Aug 2008
Systems Engineer
Hp Jul 2006 - Nov 2006
Associate Technical Support
Highmark Inc. Jul 2006 - Nov 2006
Business Analyst
Project Coordinator
Artech Information Systems Dec 2008 - Dec 2009
Service Coordinator
Unisys India Nov 2006 - Aug 2008
Systems Engineer
Hp Jul 2006 - Nov 2006
Associate Technical Support
Highmark Inc. Jul 2006 - Nov 2006
Business Analyst
Education:
Canara Engineering College, Bantwal 2002 - 2006
Bachelor of Engineering, Bachelors, Electronics, Engineering, Communications
Bachelor of Engineering, Bachelors, Electronics, Engineering, Communications
Skills:
Management
Project Management
Customer Relationship Management
Software Development Life Cycle
Business Analysis
Microsoft Excel
Citrix
Data Center
Servers
Testing
Technical Support
Microsoft Office
Unix
Itil Certified
Manual Testing
Quality Assurance
Project Management
Customer Relationship Management
Software Development Life Cycle
Business Analysis
Microsoft Excel
Citrix
Data Center
Servers
Testing
Technical Support
Microsoft Office
Unix
Itil Certified
Manual Testing
Quality Assurance
Certifications:
Itil V3 Foundation
Ujwala Shenoy Oldsmar, FL
View pageWork:
PricewaterhouseCoopers LLP - Service Management and Quality Control
Sep 2010 to 2000
Tower Lead
Workplace Technology and Colobration
Sep 2008 to Sep 2010
Tower Lead
Handling the End User Computing and Service Desk Team
Nov 2007 to Sep 2008
Project Lead
Deutsche Bank Infrastructure Services
Sep 2006 to Nov 2007
Shift Lead
SLK Software Services Pvt Ltd
Jul 2005 to Sep 2006
Team Lead
SLK Software Services Pvt Ltd
2005 to 2006
SLK Software Services Pvt Ltd
Apr 2005 to Jun 2005
Helpdesk Engineer- Application Support
Transworks IT Services, India Pvt Ltd
Aug 2004 to Mar 2005
Quality Control Executive
Transworks IT Services, India Pvt Ltd
2003 to 2005
Transworks IT Services, India Pvt Ltd
Nov 2003 to Jul 2004
Senior Associate
DELL International Services
Jul 2001 to Aug 2003
Technical Support Engineer
DELL International Services
Bangalore, Karnataka
2001 to 2003
Sep 2010 to 2000
Tower Lead
Workplace Technology and Colobration
Sep 2008 to Sep 2010
Tower Lead
Handling the End User Computing and Service Desk Team
Nov 2007 to Sep 2008
Project Lead
Deutsche Bank Infrastructure Services
Sep 2006 to Nov 2007
Shift Lead
SLK Software Services Pvt Ltd
Jul 2005 to Sep 2006
Team Lead
SLK Software Services Pvt Ltd
2005 to 2006
SLK Software Services Pvt Ltd
Apr 2005 to Jun 2005
Helpdesk Engineer- Application Support
Transworks IT Services, India Pvt Ltd
Aug 2004 to Mar 2005
Quality Control Executive
Transworks IT Services, India Pvt Ltd
2003 to 2005
Transworks IT Services, India Pvt Ltd
Nov 2003 to Jul 2004
Senior Associate
DELL International Services
Jul 2001 to Aug 2003
Technical Support Engineer
DELL International Services
Bangalore, Karnataka
2001 to 2003
Education:
APTECH
1999 to 2001
Diploma in Software Engineering
Karnataka University Dharwad
1997 to 2001
Bachelor of Engineering in Electronics and Communication Engineering
GSS College
Bareilly, Uttar Pradesh
1995 to 1997
Physics, Chemistry, Mathematics, Biology
1999 to 2001
Diploma in Software Engineering
Karnataka University Dharwad
1997 to 2001
Bachelor of Engineering in Electronics and Communication Engineering
GSS College
Bareilly, Uttar Pradesh
1995 to 1997
Physics, Chemistry, Mathematics, Biology