Troy D Gardella

325 Lytton Ave, Palo Alto, CA 94301

Computer Software

Jive Software - Boulder, CO since May 2012
Sr. Technical Project Manager, Professional Services
TeleTech Feb 2009 - May 2012
Director, Social and Learning Technologies
Crystal Courier Imports, Inc. Jun 2003 - Feb 2009
President
Kalos Strategy Group Jun 2002 - Aug 2003
Director of Operations
XOR Nov 2001 - Jun 2002
Account Manager, Western Europe

University of Colorado at Boulder - Leeds School of Business 1997 - 2000
MBA, Entrepreneurship / Real Estate Michigan State University 1988 - 1992
BA, Financial Administration

Strategy
Leadership
Strategic Planning
Management
Business Development
Program Management
Team Leadership
Social Media Measurement
Project Management
Community Management
Social Media
Saas
Social Business
E Commerce
Product Management
Business Process
Business Analysis
Business Strategy
B2B
Vendor Management
Change Management
Social Business Strategy
Social Media Monitoring
Operations Management
Social Networking
Business Planning
Enterprise 2.0
Reputation Management
Systems Management
Call Centers
Analytics
Analysis
Executive Management
Social Media Marketing
Professional Services
Software Development
Strategic Leadership
Organizational Leadership
Software Project Management
Technical Project Leadership
Cloud Computing
Software As A Service
Enterprise Software
Business Process Improvement
Software Development Life Cycle

English

Atlassian Operations Professional
Certified Scrummaster® (Csm®)

TeleTech

Feb 2009 to 2000
Director, Social and Learning Technologies
Crystal Courier Imports, Inc.

Jun 2003 to Feb 2009
President
Kalos Strategy Group

Jun 2002 to Aug 2003
Director of Operations
XOR

Nov 2001 to Jun 2002
Account Manager, Western Europe
XOR

Nov 2000 to Nov 2001
Director of Alliances
XOR

May 2000 to Nov 2000
Knowledge Management Analyst
Eldorado Springs Trading

1996 to 2000
Commodities Fund Manager

University of Colorado at Boulder - Leeds School of Business
Jan 1997 to Jan 2000
MBA in Entrepreneurship / Real Estate
Michigan State University
Jan 1988 to Jan 1992
BA in Financial Administration

Social Media Strategy, Community Management and Engagement, Reputation Management, Enterprise 2.0, Systems Management, Vendor/Alliance Partner Relationships