Trevin R Montgomery

4975 Notting Glen Ln, Snellville, GA 30039

Information Services

United States Air Force Jun 2011 - Jan 2015
Junior Project Manager
Robertson Optical Laboratories Jun 2011 - Jan 2015
Operations Manager
Cs Solutions/Keane Jul 2010 - Oct 2010
Call Center Business Analyst
Ds Services Jan 2006 - Feb 2010
Call Center and It Business Analyst
Cigna Jun 2002 - 2005
Help Desk Team Lead

Walden University 2014 - 2016
Master of Business Administration, Masters, Project Management Morris College 2011 - 2013
Bachelors, Bachelor of Science, Organizational Management United States Air Force Academy 1993 - 1994

Management
Project Management
Team Building
Crm
Change Management
Leadership
Software Documentation
Visio
Process Improvement
Business Analysis
Training
Program Management
Team Leadership
Oracle
Solution Architecture
Strategic Planning
Vendor Management
Public Speaking
Integration
Microsoft Office
Troubleshooting
Analysis
Business Planning
Cross Functional Team Leadership
Sdlc
Quality Assurance
Customer Service
Requirements Analysis
Call Center
Sharepoint
Customer Relationship Management
Information Technology
Human Resources
Problem Solving
Business Process
Coaching
Operations Management
Microsoft Excel
Recruiting
Time Management
Research
Microsoft Project
Social Media
Leadership Development
Event Planning
Microsoft Word

Civil Rights and Social Action
Children
Education
Human Rights

CSC

Jun 2011 to 2000
Junior Project Manager
Keane IT

Aug 2010 to Nov 2010
Call Center Business Analyst
DS Waters of America
Atlanta, GA
Jan 2006 to Feb 2010
IT Business Analyst
John Deere Agri Services

Oct 2005 to Jan 2006
ANTEO Contractor
Blue Cross Blue Shield
Camden, SC
Jul 2004 to Oct 2005
Analysts International Contractor
Cigna

Jun 2002 to Jul 2004
Kelly IT Services Contractor

Walden University
2014 to 2016
MBA
Morris College
Sumter, SC
2011 to 2013
BA in Business Organizational Management (Cum Laude)
Grambling State University
2001 to 2002
Computer Information Systems
United States Air Force Academy
1993 to 1994
United States Air Force

Rank: E4 Jun 1993 to Feb 1997
Branch: US Air ForceL.i.location.original

Building, leading, and motivating teams. Understanding of call center operations. Resource balancing. Developing and instituting process improvement and cost savings across the enterprise. Establishing strategic alliances to achieve objectives. Training effective technology and business teams. Streamlining operational efficiencies while contributing positive service results to the company.