Tracy Alan Stafford

Hilo, HI

Joe Thornton LCPO
Lewiston, ID
May 2012 to Mar 2013
Office Assistant to Orthotist-Prosthetist
On Call as a Private Contractor to Valley Drug Testing
Lewiston, ID
Apr 2011 to Mar 2013
DOT Certified Professional Collector & Breath Alcohol Technician
TA Stafford & Associates
Island of Hawaii, HI
Apr 1998 to Nov 2011
Co-Owner/Business Administrator
Tracy J Stafford
Lewiston, ID
1988 to 2011
Independant Certified Sign Language Instructor

Lewis-Clark State College
Lewiston, ID
2012
Certification in Phlebotomy
Baby Signs Institute
Vacaville, CA
2009 to 2009
Lewis Clark State College
Lewiston, ID
2006 to 2006
Certification #503 in Assistance with Medications for Unlicensed Assistive Personnel Phase 1 and Phase 2
Walla Walla Community College
Walla Walla, WA
1993 to 1994
Business Administration

Customer Service, Scheduling appointments, processing customer payment, Accounts Payables, Account Receivables, Collections, Insurance coding and billing, liaison to Third Party Administrators. Communicate effectively in a proactive manner in various levels of operations, as well as with customers or other associates from diverse cultures, age groups and backgrounds. Proficient PC skills in a PC environment, as well as a variety of office equipment, 55 wpm keyboarding skills. Strong oral, written and interpersonal skills, including professional telephone etiquette. Adapt to a fast paced, multi tasking environment while exercising good judgment in complex decision making areas. Ability to work under stress and pressure and respond to inquiries with a smile, kindness, tact, diplomacy and patience. Exercise discretion with confidential and sensitive information and situations.