Tiziana Messina

13863 Amblewind Pl, Carmel, IN

Hospitality

Hôtel De Crillon, A Rosewood Hotel
Director of Rooms
Langham Hospitality Group Oct 2018 - Nov 2019
Director of Rooms
Trump International Hotel & Tower Chicago May 2017 - Oct 2018
Director of Rooms
Trump International Hotel & Tower Chicago Nov 2015 - May 2017
Director of Housekeeping at Trump International Hotel and Tower Chicago
Trump International Hotel & Tower Chicago Nov 2014 - Nov 2015
Director of Front Office

British College of Gallarate (Italy) 1988 - 1992
British College

Hospitality Industry
Front Office
Rooms Division
Hospitality Management
Hotels
Revenue Analysis
Hospitality
Hotel Management
Property Management Systems
Opera
Rooms Division Management
Resorts
Micros
Customer Satisfaction
Pre Opening
Guest Service Management
Staff Development
Multilingual
Staff Retention
P&L Responsibility
Customer Focused Service
Capex
Restaurants
Revenue Enhancement
Talent Developer
Union Experience
P&L Management
Tourism
Restaurant Management
Food and Beverage
Customer Service
Sas Ideas
Management
Communication
Executive Leadership
Leadership
Talent Management
Employee Engagement
Hiring
Recruiting
Data Analysis
Root Cause Analysis
Problem Solving
Budgeting
Training
Strategic Leadership
Creativity Skills

Education
Science and Technology
Wed Design and Editing
Digital Photography
Animal Welfare

English
Italian
German
French
Spanish

Cpr
7 Habits of Highly Effective People
Great Leaders, Great Teams, Great Results
International Leadership and Organizational Behavior
Developing Executive Presence
Università Bocconi

Volare Restaurant

Jan 2014 to 2000
Restaurant Manager
Wyzant.com

Foreign Languages Tutor
Jumeirah Hotels & Resorts
New York, NY
2011 to 2012
Executive Assistant Manager Rooms Division
Jumeirah Hotels & Resorts
New York, NY
2009 to 2011
Director of Front Office Services
Jumeirah Hotels & Resorts
New York, NY
2008 to 2009
Assistant Director Front Office Services
Jumeirah Hotels & Resorts
New York, NY
2007 to 2008
Reception Manager/Duty Manager/Night Manager
Jumeirah Hotels & Resorts
Dubai
2005 to 2007
Asst. Guest Relations Manager, Madinat Jumeirah Resort
Jumeirah Hotels & Resorts
Dubai
2004 to 2005
Team Leader, Madinat Jumeirah Resort
Steigenberger Frankfurter Hof
Frankfurt Main
1990 to 2001
Front Office Agent

British College of Gallarate
Gallarate, VA
1988 to 1992
Advanced Studies in Foreign Languages

Italian mother tongue. English, German, Spanish fluent. French professional working knowledge