Resumes
Resumes

Director, Data Analytics And Insights, Office Of The Chief Technology Officer
View pageLocation:
7476 Griesa Hill Rd, Naples, NY 14512
Industry:
Legal Services
Work:
Unitedlex Corporation
Director, Data Analytics and Insights, Office of the Chief Technology Officer
Military History Society of Rochester Mar 2013 - Dec 2019
Member of the Board of Directors
Sutherland Global Services Jul 2016 - Aug 2018
Director of Business Intelligence , Transition and Transformation
Sutherland Global Services Aug 2011 - Jun 2016
Senior Project Manager, Transition and Transformation
Sutherland Global Services Jul 2008 - Aug 2011
Project Manager, Enterprise Accounts
Director, Data Analytics and Insights, Office of the Chief Technology Officer
Military History Society of Rochester Mar 2013 - Dec 2019
Member of the Board of Directors
Sutherland Global Services Jul 2016 - Aug 2018
Director of Business Intelligence , Transition and Transformation
Sutherland Global Services Aug 2011 - Jun 2016
Senior Project Manager, Transition and Transformation
Sutherland Global Services Jul 2008 - Aug 2011
Project Manager, Enterprise Accounts
Education:
Norwich University 2011 - 2012
Masters, Master of Arts, History University of Phoenix 2006 - 2010
Bachelors, Bachelor of Business Administration, Business Administration, Management
Masters, Master of Arts, History University of Phoenix 2006 - 2010
Bachelors, Bachelor of Business Administration, Business Administration, Management
Skills:
Leadership
Management
Vendor Management
Call Centers
Operations Management
Strategy
Team Leadership
Team Building
Process Improvement
Training
Business Process Improvement
Program Management
Team Management
Research
Project Planning
Crm
Recruiting
Historiography
Military History
Account Management
Customer Satisfaction
Business Analysis
Bpo
Customer Experience
Coaching
Historian
Military Doctrine
Service Delivery
Pmp
Business Transformation
Networking
Cross Functional Team Leadership
Change Management
Project Management
Analytics
Telecommunications
Sales
Analysis
Performance Management
Business Development
Six Sigma
Quality Assurance
Risk Management
Software Documentation
Leadership Development
Transition Management
Offshoring
Workforce Management
Incident Management
Naval Historian
Management
Vendor Management
Call Centers
Operations Management
Strategy
Team Leadership
Team Building
Process Improvement
Training
Business Process Improvement
Program Management
Team Management
Research
Project Planning
Crm
Recruiting
Historiography
Military History
Account Management
Customer Satisfaction
Business Analysis
Bpo
Customer Experience
Coaching
Historian
Military Doctrine
Service Delivery
Pmp
Business Transformation
Networking
Cross Functional Team Leadership
Change Management
Project Management
Analytics
Telecommunications
Sales
Analysis
Performance Management
Business Development
Six Sigma
Quality Assurance
Risk Management
Software Documentation
Leadership Development
Transition Management
Offshoring
Workforce Management
Incident Management
Naval Historian
Certifications:
Six Sigma Green Belt
Major Domo
Major Domo