Telly J Belanger

52 Farmsworth Dr, Palm Coast, FL 32137

Information Technology And Services

Embry-Riddle Aeronautical University - Daytona Beach, Florida Area since Sep 2012
IT Support Technician (Worldwide)
Kemper Corporation - Jacksonville, Florida Area Apr 2012 - Sep 2012
Helpdesk Analyst
St. Johns River Water Management District Apr 2008 - Sep 2011
Remote Support Tech 2
Halifax Medical Center Apr 2007 - Apr 2008
Technical Support Analyst
Rasmussen College Dec 2005 - Apr 2007
SUPPORT CENTER SPECIALIST

DeVry University 2004 - 2007
BS, Computer Information Systems Daytona Beach Community College 1998 - 2000
AS, Computer Programming Nassau Community College 1994 - 1995
Certification, Records Management Walt Whitman High School 1991 - 1994
High School Diploma

Active Directory
Troubleshooting
Computer Hardware
Citrix
Windows
Software Documentation
Windows Server
System Administration
Sharepoint
Help Desk Support
Cisco Technologies
Microsoft Office
Printers
Laptops
Visio
Technical Support
Technical Documentation
Remote Desktop
Hardware Support
Microsoft Sql Server
Databases
Dns
Hardware
Networking
Xml
Tcp/Ip
Microsoft Exchange
Software Installation
Microsoft Certified Professional
System Deployment
Operating Systems
Windows Xp
Access
Vpn
Servers
Windows 7
Leadership

Traveling
Music
Learning You
Bmw's

St. John's Water District
Palatka, FL
Apr 2008 to Sep 2011
90% phone support
Halifax Medical Center
Daytona Beach, FL
Apr 2007 to Apr 2008
TECHNICAL SUPPORT ANALYST I
ONLINE TECH SUPPORTSUPPORT CENTER
Maitland, FL
Dec 2005 to Apr 2007
95% phone support
Pine Ridge Fellowship Church
DeLand, FL
Nov 2004 to Jan 2005
Senior Project Consultant
Pine Ridge Fellowship Church
Orlando, FL
Nov 2004 to Dec 2004
RM Outbound Operator
MASCO Contractor Services
Daytona Beach, FL
Jan 2004 to Jul 2004
Help Desk/Technical Assistant
City of Daytona Beach Information Systems
Daytona Beach, FL
Feb 2000 to Sep 2002
INTERN/HELP DESK SUPPORT
Telebyte, Inc., Long Island
New York, NY
Jun 1998 to Aug 1998
Production Line Assembler

DeVry University
Orlando, FL
Jul 2007
Bachelor of Science in Computer Information Systems
Daytona Beach Community College
Daytona Beach, FL
Aug 2000
Associate of Science in Computer Programming