Ted A Stine

7373179, May 13, 2008

Dec 13, 2001

10/017629

Ted Stine - Belle Mead NJ, US
Joseph A. Speeney - Basking Ridge NJ, US

AT&T Mobility II LLC - Atlanta GA

H04B 1/38
H04M 1/00

455564, 455445, 455551, 4554141, 455418

A wireless phone includes a memory, a processor, and a call queue function, the call queue function to enable the configuration and storage in the memory of a call queue, the call queue comprising an ordered list of entries to dial, wherein the processor and the memory cooperate to enable the call queue function.

7606554, Oct 20, 2009

Jun 29, 2006

11/427464

Thomas W. Bonner - Smyrna GA, US
Ted Stine - Suwanee GA, US

AT&T Mobility II LLC - Atlanta GA

H04M 11/00

455403, 455407, 4554121, 4554122, 4554141, 455425

Systems and methods for providing wireless account calling feature indications to a display of a mobile device associated with the account are described. Feature indications can be provided to inform a user of the mobile device that an incoming call or outgoing call is eligible for an account calling feature based on whether the conditions for the calling feature to apply are currently met.

7873391, Jan 18, 2011

May 13, 2008

12/120048

Ted Stine - Belle Mead NJ, US
Joseph A. Speeney - Basking Ridge NJ, US

AT&T Mobility II LLC - Atlanta GA

H04B 1/38
H04M 1/00

455564, 455445, 455551

A wireless phone includes a memory, a processor, and a call queue function, the call queue function to enable the configuration and storage in the memory of a call queue, the call queue comprising an ordered list of entries to dial, wherein the processor and the memory cooperate to enable the call queue function.

8285251, Oct 9, 2012

Oct 5, 2009

12/573458

Thomas W. Bonner - Smyrna GA, US
Ted Stine - Suwanee GA, US

AT&T Mobility II LLC - Atlanta GA

H04M 11/00

455406

Systems and methods for providing wireless account calling feature indications to a device are described. Feature indications are provided to inform a user of the device that an incoming call or outgoing call is eligible for an account calling feature based on whether the conditions for the calling feature to apply are currently met. The feature indications are provided to a display of the device and/or to a speaker of the device.

8315623, Nov 20, 2012

Mar 6, 2007

11/682691

Judson J. Flynn - Decatur GA, US
Thomas W. Bonner - Smyrna GA, US
Ted Charles Stine - Suwanee GA, US

AT&T Mobility II LLC - Atlanta GA

H04Q 7/20

455423, 455405, 455406, 455407, 455408

Providing automated customer care for a mobile phone is described herein. By way of example, a system can include component(s) that can automatically detect and transmit an error in interfacing a mobile phone with a communication network. The system also can include a customer care component(s) that can receive the error, initiate an error resolution process, and automatically provide a plurality of options with which to contact customer care and/or utilize customer care resources.

20020186826, Dec 12, 2002

May 16, 2001

09/858974

Wen-Ling Hsu - Bridgewater NJ, US
Ronald Sherman - Livingston NJ, US
Ted Stine - Belle Mead NJ, US
John Ramage - Westfield NJ, US

H04M003/42

379/201010

A system and method for offering a service upgrade to a service user. The system includes a server that monitors utilization by the user and evaluates the user's utilization pattern to determine which, if any, service upgrades may be appropriate for the user. Once a set of candidate service upgrades has been identified, the server then determines whether there is sufficient available capacity to accommodate the provision of such additional services. If such capacity exists, the user is offered the service upgrade. Since the offer is not made unless there is shown to be sufficient available capacity, once the offer is made, the system is able to implement the upgrade in real time with the user's approval.

20130064101, Mar 14, 2013

Nov 6, 2012

13/670216

Thomas W. Bonner - Smyrna GA, US
Ted Charles Stine - Suwanee GA, US

AT&T Mobility ll LLC, formerly known as Cingular Wireless ll, LLC - Atlanta GA

H04W 24/00

370242

Providing automated customer care for a mobile phone is described herein. By way of example, a system can include component(s) that can automatically detect and transmit an error in interfacing a mobile phone with a communication network. The system also can include a customer care component(s) that can receive the error, initiate an error resolution process, and automatically provide a plurality of options with which to contact customer care and/or utilize customer care resources.

20130136247, May 30, 2013

Nov 30, 2011

13/307839

Ted STINE - Suwanee GA, US
Joseph Anthony SPEENEY - Basking Ridge NJ, US

AT&T INTELLECTUAL PROPERTY I, L.P. - Atlanta GA
AT&T MOBILITY II LLC - Atlanta GA

H04M 3/42

37920103

Personalized communications services are provided when a communication from an initiating party is received at an interactive system. A computer of the interactive system automatically determines predictive information for the communication based on environmental data provided for the communication independent of information provided by the initiating party during the communication. A script for communicating with the initiating party is dynamically updated based on the predictive information. Communications with the initiating party are provided in accordance with the dynamically updated script.