Resumes
Resumes

Quality Manager
View pageLocation:
Sunset, SC
Industry:
Consumer Services
Work:
Alorica
Quality Manager
Mastec Advanced Technologies Jun 2006 - Feb 2009
Dispatcher
Michael’s Arts and Crafts Jun 2001 - Jun 2006
Front End Supervisor
Quality Manager
Mastec Advanced Technologies Jun 2006 - Feb 2009
Dispatcher
Michael’s Arts and Crafts Jun 2001 - Jun 2006
Front End Supervisor
Education:
Berea High School 1998 - 2001
Skills:
Bpo
Quality Management
Workforce Management
Call Centers
Quality Assurance
Crm
Call Center Development
Coaching
Customer Satisfaction
Customer Service
Process Improvement
Team Management
Technical Support
Training
Troubleshooting
Contact Centers
Customer Experience
Quality Management
Workforce Management
Call Centers
Quality Assurance
Crm
Call Center Development
Coaching
Customer Satisfaction
Customer Service
Process Improvement
Team Management
Technical Support
Training
Troubleshooting
Contact Centers
Customer Experience
Interests:
I Love A Challenge
Writing Poetry
Reading
Painting
I Love To Attend Spoken Word Events
I Enjoy Public Speaking
Writing Poetry
Reading
Painting
I Love To Attend Spoken Word Events
I Enjoy Public Speaking

Tawanda Wardlaw Greenville, SC
View pageWork:
Alorica
2009 to 2000
Regional Quality Manager
Mastec Advanced Technologies
Piedmont, SC
2006 to 2009
Dispatcher
2009 to 2000
Regional Quality Manager
Mastec Advanced Technologies
Piedmont, SC
2006 to 2009
Dispatcher
Education:
Berea High School
Greenville, SC
1998 to 2001
Diploma
Greenville, SC
1998 to 2001
Diploma