Resumes
Resumes

Taquesha Williams Norfolk, VA
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Customer Service RepresentativeTaquesha Williams 2946 Argonne Avenue (757) 512-4961 Objective To secure a challenging customer service position with an organization where my years of expertise will contribute to my personal and professional development. Experience 7/2007-1/2014 O.D.U. Student Housing Office Norfolk, VA Front Desk Receptionist Record messages and give to appropriate person, update staff board, count previous days call/walk in numbers and log on j drive (phone call/walk in report), deliver interoffice mail and U.S. mail, take students inquires by phone, assist visitors to designated areas, and run errands. 4/20051/2006 ICT-Group/ DELL Chesapeake, VA Sales Representative Received inbound calls, sell customers software support plans, input credit card information through DOMS, answer customers inquires by phone, and notate customers accounts accurately. 8/2004-4/2005 Portfolio Recovery Associates Norfolk, VA Customer Service Representative (Collections) Made outbound calls, received inbound calls, Collected monies for unpaid debts, met a specific goal each month, and notated each account accurately. 6/2000-8/2004 N. S. U Ticket Master Norfolk, VA Sales Representative Received inbound calls, sold customers tickets to different events (sporting events and/or concerts), received customer credit card information via phone, and handled customers questions and concerns. Education 20022004 Tidewater Community College Norfolk, VA Major; Business Administration REFERENCES AVAILABLE UPON REQUEST