Tanya J Orbera

Lincoln Mental and Health Hospital
Bronx, NY
Oct 2007 to Aug 2014
Clerical Associate Level II
Traveler Planners Incorporated
New York, NY
Oct 2003 to Aug 2007
Confirmation Associate
Machine Runner
New York, NY
Oct 2001 to May 2003
Customer Service Representative

Washington High School
Phoenix, AZ
1997 to 2001
High School Diploma

Skills: Organizational * Applied customer payments to accounts * Keeping individual profiles updated in database * Possess over five years of experience in communicating with the public via telephone, email or in person * Able to work in a team as well as independently * Eager to learn new skills and able to learn them quickly Computers * Type 40 WPM, 10 key Stokes * Familiar with MS Word and MS Excel * Overall computer and Internet savvy Customer Relations * Assisted and communicated with customers via phone and email * Always assist customers and solve their issues above their expectation * Number one goal is to provide excellent customer service