Tammy J Nerenberg

Roanoke, VA

Hospital & Health Care

Carilion Clinic
Contact Center Director
St. Joseph Medical Center Oct 1991 - Oct 1997
Senior Admitting Specialist

Hollins University 2010 - 2013
Masters, Social Sciences Hollins University 2008 - 2010
Masters, Master of Arts, Liberal Arts Jefferson College of Health Sciences 2007 - 2009
Bachelors, Bachelor of Science, Healthcare Administration, Management, Health Care Administration University of Houston 1989 - 1997
North Harris County Community College 1988 - 1989
Tomball High School 1984 - 1988

Process Improvement
Healthcare
Healthcare Management
Leadership
Training
Management
Team Building
Call Centers
Hospitals
Customer Service
Hipaa
Quality Assurance
Strategic Planning
Healthcare Information Technology
Coaching
Program Management
Epic Systems
Performance Improvement
Physicians
Operations Management
Analysis
Medicare
Employee Relations
Budgets
Performance Management
Revenue Cycle
Microsoft Office
Leadership Development
Organizational Development
Incident Command
Telecommunications
Avaya Technologies
Epic Cadence
Call Center Administration
Servant Leadership
Web Chat
Nice Call Recording
Call Center Development
Mychart
Budget Management
Appointment Scheduling

Social Services

Contact Center Director at Carilion Clinic

Roanoke, Virginia Area

Hospital & Health Care

Hollins University 2008 - 2010
M.A., Liberal Arts Jefferson College of Health Sciences
B.S., Healthcare Administration