Resumes
Resumes

It Training And Support
View pagePosition:
Training Manager Enterprise Help Desk at SAIC, Owner at Rhodes Technology Services & Support
Location:
Church Road, Virginia
Industry:
Information Technology and Services
Work:
SAIC - Richmond, Virginia Area since Sep 2012
Training Manager Enterprise Help Desk
Rhodes Technology Services & Support since Jun 2010
Owner
Training Manager Enterprise Help Desk
Rhodes Technology Services & Support since Jun 2010
Owner
Education:
University of Virginia 1988 - 1992
B.A., History/Sociology Dinwiddie High School 1985 - 1988
Adv Diploma
B.A., History/Sociology Dinwiddie High School 1985 - 1988
Adv Diploma
Skills:
Project Planning & Implementation
Customer Service
Train the Trainer Certification
Technical Training
System Administration
Windows Server 2008
Windows 7
Enterprise Software
Computer Hardware
Crystal Reports
Altiris
Consultancy
Desktop Administration
ITIL
Servers
Active Directory
Troubleshooting
Windows Server
SCCM
Laptops
Citrix
XP
Customer Service
Train the Trainer Certification
Technical Training
System Administration
Windows Server 2008
Windows 7
Enterprise Software
Computer Hardware
Crystal Reports
Altiris
Consultancy
Desktop Administration
ITIL
Servers
Active Directory
Troubleshooting
Windows Server
SCCM
Laptops
Citrix
XP
Honor & Awards:
• Superintendent's Award for Outstanding Technical Support, 2010
• Superintendent's Award for Outstanding Technical Support, 2008
• Commonwealth of VA Employee Recognition for Providing Help Desk Support as a part of the State of Virginia's plan to offer aide to Hurricane Katrina Victims, September 2005
* Army Achievement Medal, HHC 176th Engr Gp, Richmond, VA (1995)
* Army Achievement Medal, HHC 176th Engr Gp, Richmond, VA (1993)
* Honor Graduate 31-C MOS, Signal Corp, Fort Gordan, GA (1990)
Awards:
Employee Performance Bonus
SAIC
Commander's Award for Public Service
VA Army National Guard 3647th Maintenance Company Commander
3647th Family Readiness Group (FRG) Leader award of appreciation and service
SAIC
Commander's Award for Public Service
VA Army National Guard 3647th Maintenance Company Commander
3647th Family Readiness Group (FRG) Leader award of appreciation and service
Certifications:
Microsoft Certified Technology Specialist (MCTS)-Windows 7 Configuration, Microsoft
Certified Application Specialit, Microsoft
Security+, CompTIA
MCP (Windows XP), Microsoft
Network+, CompTIA
Certified Help Desk Professional, STI Knowledge
Train the Trainer, VA Workforce Development
Certified Application Specialit, Microsoft
Security+, CompTIA
MCP (Windows XP), Microsoft
Network+, CompTIA
Certified Help Desk Professional, STI Knowledge
Train the Trainer, VA Workforce Development

Tabitha Rhodes
View page
Tabitha Rhodes
View pageLocation:
United States