Position:
Program Support Lead at Universities Space Research Association (USRA)
Location:
San Francisco Bay Area
Industry:
Information Technology and Services
Work:
Universities Space Research Association (USRA) - Mountain View, CA since Apr 2008
Program Support Lead
SecTek, Inc - NASA Ames Research Center, Moffett Field Feb 2003 - Mar 2007
Personnel Security Supervisor - International
Winstar Wireless - San Francisco Bay Area Apr 1999 - Aug 2001
Network Operations Facilities Manager
MCI Corporation 1981 - 1982
Network Engineer
Education:
Notre Dame de Namur University 2005 - 2008
BS, School of Business
College of Southern Maryland
AAS, Social Sciences
Skills:
Service Delivery
Customer Support
Project Coordination
Program Management
Customer Satisfaction
Customer Service
Deployment
Credentialing
Program Development
Program Coordination
Sales Support
MS Office Suite
PC and MAC
Analysis
Communication
Business Planning
Evaluation
Flexibility
Problem Solving
Process Improvement
Relationship Management
Research
Teamwork
IT Service Management
Interests:
Travel, music, golf, movies, history, learning, how things are made, computers, people watching
Honor & Awards:
Spirit Award - Winstar
Presidents Circle - Winstar
Certificate of Achievement - SecTek
Deans List - Southern Maryland College GPA 4.0
Magna Cum Laude - Notre Dame de Namur GPA 3.65
