Inventors:
Robert D. Birch - Orlando FL, US
Brian D. Craig - Oviedo FL, US
Scott A. Irwin - Winter Springs FL, US
Stephen D. Weagraff - Winter Park FL, US
Assignee:
Convergys CMG Utah, Inc. - Salt Lake City UT
International Classification:
G06N 5/00
US Classification:
706 45, 706 14, 706 15, 706 16, 706 17, 706 18, 706 19, 706 20, 706 21, 707687, 707692, 707694, 707695
Abstract:
A system and method is disclosed which integrates a machine learning solution into a large scale, distributed transaction processing system using a supporting architecture comprising a combination of computer hardware and software. Methods of using a system comprising such supporting architecture provide application designers access to the functionality included in a machine learning solution, but might also provide additional functionality not supported by the machine learning solution itself.