Resumes
Resumes

Technical Support Specialist
View pageLocation:
Dubuque, IA
Industry:
E-Learning
Work:
Teleperformance Usa Inc./Mcgraw Hill Higher Education
Technical Support Specialist
Technical Support Specialist
Education:
University of Dubuque
Bachelors, Computer Science
Bachelors, Computer Science
Languages:
Spanish

Tecnical Supportspecialist
View pageLocation:
Dubuque, IA
Industry:
Education Management
Work:
Annymous
Tecnical Supportspecialist
Tecnical Supportspecialist
Education:
University of Dubuque 2002 - 2005
Bachelors, Bachelor of Science, Computer Graphics, Interactive Media
Bachelors, Bachelor of Science, Computer Graphics, Interactive Media
Skills:
Microsoft Office
Public Speaking
Research
Customer Service
Microsoft Excel
Powerpoint
Microsoft Word
Coaching
Strategic Planning
Social Media
Higher Education
Staff Development
Event Planning
English
Editing
Non Profits
Public Speaking
Research
Customer Service
Microsoft Excel
Powerpoint
Microsoft Word
Coaching
Strategic Planning
Social Media
Higher Education
Staff Development
Event Planning
English
Editing
Non Profits

Technical Support Represetative, Cxg
View pageLocation:
Dubuque, IA
Industry:
E-Learning
Work:
Consultant Mcgraw-Hill Higher Education
Technical Support Represetative, Cxg
Technical Support Represetative, Cxg

Stephanie Ohnesorge Dubuque, IA
View pageWork:
Randstad, Inc
2012 to 2000
CXG Technical Support Specialist Consultant
State Farm Insurance-Steve Buchheit's Agency
2007 to 2011
Marketing/Insurance Account Specialist-SSA, LSA5
Focus Communications, Inc
2005 to 2007
Process Administrator/Product & Quality S.M.E.
Operation New View
2003 to 2005
Board of Directors/Executive Vice-Chair, Policy Council/Tri-State Health and Safety Liaison
Papa Sarducci's Italian Restaurant
2000 to 2002
General Manager
The Ryan House-Dubuque County Historical Society
1997 to 2000
Guest Service/Assistant General Manager
2012 to 2000
CXG Technical Support Specialist Consultant
State Farm Insurance-Steve Buchheit's Agency
2007 to 2011
Marketing/Insurance Account Specialist-SSA, LSA5
Focus Communications, Inc
2005 to 2007
Process Administrator/Product & Quality S.M.E.
Operation New View
2003 to 2005
Board of Directors/Executive Vice-Chair, Policy Council/Tri-State Health and Safety Liaison
Papa Sarducci's Italian Restaurant
2000 to 2002
General Manager
The Ryan House-Dubuque County Historical Society
1997 to 2000
Guest Service/Assistant General Manager
Education:
University of Dubuque
2002 to 2005
BA in Computer Science
University of Dubuque
2002 to 2005
AA in Communications
Northeast Iowa Community College
Peosta, IA
1996 to 1997
Respiratory Therapy
2002 to 2005
BA in Computer Science
University of Dubuque
2002 to 2005
AA in Communications
Northeast Iowa Community College
Peosta, IA
1996 to 1997
Respiratory Therapy
Skills:
Outstanding Interpersonal communication, probing, research, logistic analysis. Proven conflict/negotiation/leadershi... skills. Working knowledge with digital/design applications and technical support, Property/Casualty, Life, and Health with claims process experience, Bond, loan application, and financial account services/underwriting. Concise/effective proposal/presentation/group speaking abilities. Executive Mgt/HR experience, proven record in exceeding customer expectations/meeting deadlines and goal objectives.

Stephanie Ohnesorge Dubuque, IA
View pageWork:
State Farm Insurance-Steve Buchheit's Agency
Jun 2007 to Nov 2011
Marketing/Insurance Account Specialist-SSA, LSA5
Focus Communications, Inc
2005 to 2007
Process Administrator/Quality & Product Subject Matter Expert
Operation
2002 to 2005
Board of Directors/Vice Chair-Policy Council
Papa Sarducci's Italian Restaurant
2000 to 2002
General Manager
The Ryan House-Dubuque County Historical Society
1997 to 2000
Guest Service Manager/Assistant General Manager
Jun 2007 to Nov 2011
Marketing/Insurance Account Specialist-SSA, LSA5
Focus Communications, Inc
2005 to 2007
Process Administrator/Quality & Product Subject Matter Expert
Operation
2002 to 2005
Board of Directors/Vice Chair-Policy Council
Papa Sarducci's Italian Restaurant
2000 to 2002
General Manager
The Ryan House-Dubuque County Historical Society
1997 to 2000
Guest Service Manager/Assistant General Manager
Education:
University of Dubuque
Jan 2002 to Jan 2005
Bachelor of Computer Science-Computer Graphics/Interactive Media in Minors in Communications, Humanities, Political Science
Northeast Iowa Community College
Peosta, IA
Jan 1991 to Jan 1992
Respiratory Therapy in Clinicals in Dubuque, Iowa City, Davenport
Jan 2002 to Jan 2005
Bachelor of Computer Science-Computer Graphics/Interactive Media in Minors in Communications, Humanities, Political Science
Northeast Iowa Community College
Peosta, IA
Jan 1991 to Jan 1992
Respiratory Therapy in Clinicals in Dubuque, Iowa City, Davenport
Skills:
Public Relations experience, professional research/writing abilities, analytic analysis, data entry, problem solver, creative, training experience, honest, dependable, managerial experience, above average customer relations and service abilities. ,