Resumes
Resumes

Sr Mgr, Service Center Operations At Esurance
View pagePosition:
Senior Manager of Service Center Operations at Esurance
Location:
Sioux Falls, South Dakota
Industry:
Insurance
Work:
Esurance - Sioux Falls, South Dakota Area since Mar 2013
Senior Manager of Service Center Operations
Sykes - Sioux Falls, South Dakota Area (remote position) Nov 2005 - Jan 2013
Director, Global Operations
Gateway Oct 2004 - Nov 2005
Account Manager
Gateway Oct 1994 - Oct 2004
Call Center Manager
Senior Manager of Service Center Operations
Sykes - Sioux Falls, South Dakota Area (remote position) Nov 2005 - Jan 2013
Director, Global Operations
Gateway Oct 2004 - Nov 2005
Account Manager
Gateway Oct 1994 - Oct 2004
Call Center Manager
Skills:
Call Center
Strategic Planning
Process Improvement
Project Management
Team Building
Customer Service
Change Management
Operations Management
Vendor Management
Coaching
Team Leadership
Program Management
Business Analysis
Microsoft Office
Customer Experience
Call Centers
Strategic Planning
Process Improvement
Project Management
Team Building
Customer Service
Change Management
Operations Management
Vendor Management
Coaching
Team Leadership
Program Management
Business Analysis
Microsoft Office
Customer Experience
Call Centers