Stacy S Mcgranor

P/O Box 698, San Jose, CA

Sports

San Jose Sharks
Customer Experience Program Director
Orlando Magic 2014 - 2015
Client Services Manager
San Jose Earthquakes Soccer 2011 - 2014
Director of Fan Relations
Columbus Crew Sc 2010 - 2011
Fan Retention Coordinator
Lane Bryant 2007 - 2010
Business Analyst

Franklin University 2019
Master of Science, Masters, Psychology, Business Franklin University
Master of Business Administration, Masters The Ohio State University
Bachelors, Bachelor of Arts, Communications Stanford University

Ticket Sales
Sports Marketing
Public Relations
Sports Management
Event Planning
Event Management
Facebook
Leadership
Management
Retail
Sales
Sports
Social Media Marketing
Sponsorship
Time Management
Social Media
Customer Relationship Management
Servicenow
Salesforce.com
Microsoft Dynamics Crm
Customer Journey Mapping
Project Management
Copywriting
Business Analysis
Email Marketing
Organizational Psychology
Content Development
Strategic Communications
Digital Marketing Experience
Customer Experience Management
Public Speaking
Leadership Development Coaching
Qualitative and Quantitative Research Methodologies
Survey Design
Customer Segmentation Strategy
Data Analytics

English

Journey Mapping To Understand Customer Needs