Shernika Y Lane

Arkansas Department of Human Service
West Memphis, AR
Jul 2013 to Sep 2014
Local Office Administrative Specilaist
Retail
Cordova, TN
Sep 2012 to Jun 2013
Havertys Furniture Store
Haverty's Furniture
Coppell, TX
Oct 2010 to Sep 2012
Customer Service Representative
Nationwide Recovery System

Jun 2010 to Sep 2010
(NRS), Third Party Collector
Terminex
Carrollton, TX
2009 to 2010
Temp Jobs Thru Express
Terminex
Dallas, TX
Apr 2009 to Jul 2009
Data Entry Clerk-Temp
Forrest City Multi Purpose
Forrest City, AR
Jun 2006 to Mar 2009
Larry Bryant Wellness Center, Office Manager

East Arkansas Community College
2005
BS in Business
Arkansas State University
Jonesboro, AR
Aug 1993 to May 1995
Business
all college

Responsible for completely responding to incoming, outgoing calls, pre and post delivery calls and email. Knowledge of record keeping procedures. Knowledge of basic arithmetic. Knowledge of basic grammar. Knowledge of computers and software applications. Ability to conduct research and compile data into report form. Ability to establish and maintain filing systems. Ability to operate standard office equipment. Ability to analyze documents to determine compliance with rules, regulations, and procedures. Ability to communicate both orally and in writing.