Resumes
Resumes
Shelly Douberteen
View pageLocation:
Rockford, IL
Industry:
Insurance
Work:
Liberty Mutual Group - Indianapolis, Indiana Area since Jan 2010
Senior Claims Trainer
Safeco Insurance - Indianapolis, Indiana Area Jun 2007 - Dec 2009
Sr. Claims Trainer
Safeco - Indianapolis, Indiana Area May 2004 - Jun 2007
Auto Claims Examiner
Safeco - Indianapolis, Indiana Area Aug 2002 - May 2004
Customer Care Claims Trainer
Safeco - Indianapolis, Indiana Area Apr 2000 - Aug 2002
Customer Service Representative
Senior Claims Trainer
Safeco Insurance - Indianapolis, Indiana Area Jun 2007 - Dec 2009
Sr. Claims Trainer
Safeco - Indianapolis, Indiana Area May 2004 - Jun 2007
Auto Claims Examiner
Safeco - Indianapolis, Indiana Area Aug 2002 - May 2004
Customer Care Claims Trainer
Safeco - Indianapolis, Indiana Area Apr 2000 - Aug 2002
Customer Service Representative
Education:
Western Kentucky University
Skills:
Training and Development
Adult Education
Insurance Claims
Customer Focus
Auto Liability
Training
Property and Casualty Insurance
Coaching
Customer Service
Training Delivery
Needs Analysis
Claim Investigation
Negotiation
Claims Handling
Claim
Training Needs Analysis
Training Facilitation
Ilt
Blended Learning
Instructor Led Training
Virtual Training
Liability Analysis
Employee Training
Insurance
Subrogation
Commercial Lines
Property Damage
General Insurance
Commercial Insurance
Liability
Legal Liability
Claims Management
Adult Education
Insurance Claims
Customer Focus
Auto Liability
Training
Property and Casualty Insurance
Coaching
Customer Service
Training Delivery
Needs Analysis
Claim Investigation
Negotiation
Claims Handling
Claim
Training Needs Analysis
Training Facilitation
Ilt
Blended Learning
Instructor Led Training
Virtual Training
Liability Analysis
Employee Training
Insurance
Subrogation
Commercial Lines
Property Damage
General Insurance
Commercial Insurance
Liability
Legal Liability
Claims Management
Certifications:
Insurance Training Professional (Itp)
Site (Society of Insurance Trainers and Educators)
Site (Society of Insurance Trainers and Educators)