Sheila H Grainger

130 Stallion Springs Dr, Fischer, TX 78623

Professional Training & Coaching

Ace Mart Restaurant Supply since Apr 2012
Training Manager & Customer Service Coordinator
Universal American - Lake Mary FL 2011 - 2012
Assistant Vice President Sales & Training
Sterling Life Insurance Company 2007 - Nov 2010
Sr. Trainer
Combined Insurance - Greater Chicago Area 2006 - 2007
Director of Training - Seniors Division
Combined Insurance - Greater Chicago Area 2002 - 2006
Trainer

Oral Communications
Writing
Team Building
Customer Relations
Customer Service
Mentoring
Team Leadership
Employee Relations
Organizational Development
Teaching
Insurance
Microsoft Office
Documentation
Sales
Public Speaking
Life Insurance
Training
Leadership
Software Documentation
Medicare
Health Insurance
Event Planning
Recruiting
Coaching
Entrepreneurship
Human Resources
Process Improvement
Teamwork
Management
Strategic Planning
Outlook
Call Centers
Leadership Development
Employee Benefits
Account Management
Sales Management
Marketing
Inventory Management
Time Management
Budgets
Supervisory Skills
Performance Management
Cold Calling
Sales Operations
Employee Training
Interviews
Microsoft Excel
Microsoft Word
Project Management
Operations Management

Event Planning
Community Service
Salvation Army
Politics
Soccer
Toys For Tots
Decorating
Basketball
Reading
Music
Food Banks
Habitat For Humanity
Flowers
Hockey
Wimberley Umc

Alpha Sigma Lamda National Honor Society
Ashford University
Golden Key International Honor Society
Ashford University

Universal American

2011 to 2000
Assistant Vice President
Sterling Life Insurance Company
Bellingham, WA
2007 to 2010
Sr. Field Trainer
Combined Insurance of America
Chicago, IL
2006 to 2007
Director of Training - Seniors Division
Combined Insurance Company of America
Chicago, IL
2002 to 2006
Trainer
Combined Insurance Company of America
Chicago, IL
2000 to 2002
Branch Manager
Combined Insurance Company of America
Chicago, IL
1998 to 2000
Sales Manager
Combined Insurance Company of America
Chicago, IL
1997 to 1998
Agent
Longview Bank & Trust
Longview, TX
1990 to 1997
Originator Mortgage Loans & Compliance for Bank

Ashford University
Clinton, IA
Jan 1998 to Jan 2012
BA in Organizational Management