Pep Boys
Service Manager
Haltermans Auto Group Mar 2015 - May 2016
New Car Sales Specialist
Monro Muffler Brake Jun 2007 - Jun 2014
Store Manager
Tbc Corporation May 2003 - Jun 2007
Store Manager
Sears Auto Centers Feb 1999 - May 2003
Store Manager
Education:
Desales University 1987 - 1996
Bachelors, Bachelor of Arts, Liberal Arts, Liberal Studies
Phillipsburg High School
Skills:
Management Customer Service Training Team Building Store Management Sales Communication Computer Proficiency Public Speaking Problem Solving Teamwork Team Motivation Coaching and Mentoring Revenue and Profit Growth Profit Margins Business Strategy Service Management Mechanics Collaboration Profit Customer Retention Inventory Control Merchandising Sales Process Retail Sales Management Inventory Management Customer Satisfaction Coaching Hiring Operations Management P&L Management Warranty Vehicle Maintenance Customer Experience Leadership Customer Engagement Loss Prevention
2007 to 2000 Shop / Store Manager Tire Kingdom, NTB, TBC Corporation, Allentown, Reading Harrisburg, PA 2004 to 2007 Store Manager Sears Auto Center Pottstown, PA 1999 to 2004 Shop / Store Manager
Education:
DeSales University Center Valley, PA 1996 BA in Business Management
Skills:
Inventory management, P&L control, Multi-unit Management, Assets protection, Training, Computer skills, and Customer service expertise
2013 to 2000 Service Writer Monroe Muffler and Brake Allentown, PA 2007 to 2013 Shop / Store Manager Tire Kingdom, NTB, TBC Corporation, Allentown, Reading Harrisburg, PA 2004 to 2007 Store Manager Sears Auto Center Pottstown, PA 1999 to 2004 Shop / Store Manager
Education:
DeSales University Center Valley, PA 1991 BA in Business Management