Shawn Paul Mckennon

1145 Appalachian Ln, Savannah, TX 76227

Information Technology And Services

Tyler Technologies
Senior Software Support Specialist
Comcast Mar 2008 - Oct 2016
Program Management
Visa Nov 2006 - Mar 2008
Technical Support Analyst
Avaya Nov 2004 - Nov 2006
Customer Service Manager
Avaya Jan 2001 - Nov 2003
Telecommunication Engineer

University of Phoenix 2002 - 2002
Lsu Shreveport 1998 - 2000
Centenary College of Louisiana 1987 - 1990
Bachelors, Bachelor of Science, Business Management, Geology, Business Northwood University 1987
Northwood College 1985 - 1987
Associates, Business Administration, Computer Science, Business Midlothian High School 1981 - 1985
Northwood University

Troubleshooting
Telecommunications
Ip
Networking
Technical Support
Wireless
Management
Broadband
Program Management
Switches
Testing
Voip
Project Management
Vendor Management
Leadership
Training
Security
System Deployment
Network Administration
Cross Functional Team Leadership
Team Building
Team Leadership
Vod
Quality Assurance
Computer Hardware
Microsoft Office
Account Management
Process Improvement
Digital Media
Telephony
Enterprise Software
Voice Mail
Routers
Ethernet
Windows
Confidentiality
Tcp/Ip
Software Documentation
Information Technology
Cloud Computing
Call Center
Data Center
Iptv
Computer Network Operations
Avaya
Visio
Provisioning
Network Design
Mobile Devices
Cabling

Children
Trying New Cuisine
Politics
Education
Off Roading In My Jeep
Fitness
Always Looking For Ways To Help Someone
Science and Technology
Hiking To Camp In Remote Areas
Disaster and Humanitarian Relief
Exploring Colorado on My Harley
Health
Being All Kinds of Adventurous
Animal Welfare
Making People Laugh
Going To Places I Haven't Been

Cmiib
Lean Six Sigma Yellow Belt
A+
Network+
Fema Introduction To Incident Command System Ics-100
Institute of Configuration Management
Comcast Cable
Comptia