Sharon Lynn Rampley

Alpharetta, GA

Hospitality

Intercontinental Hotels Group (Ihg) Jul 2014 - Jun 2020
Security Compliance and Assurance Analyst
Healthport Llc Dec 2013 - Jul 2014
Systems Engineer
Allconnect Jan 2011 - Nov 2013
It Help Desk Manager and Senior Help Desk Technician
Papp Clinic Dec 2000 - Aug 2010
Pc Technician and Information Systems Manager and Systems Engineer
R&R Communications Oct 1997 - Dec 2000
Systems Administrator

Technical Support
Citrix
Call Centers
Symantec Endpoint Protection
Troubleshooting
Windows 7
Group Policy
Dell Computers
Landesk
Customer Satisfaction
Customer Service
Software Documentation
Process Improvement
Vendor Management
Microsoft Office
Active Directory
Customer Experience
Customer Support
Windows Server
Vmware
Microsoft Exchange
Cisco Voip
Ibm As/400
Aix
Expression Web
Symantec Antivirus
Vmware Fusion
Shavlik
Lync
Vnc
Asa
Cisco Vpn
Dns
Dhcp
Tcp/Ip
Nortel Meridian
Management
Information Security
Qualys

Certified Landesk Engineer - Systems and Security Management V9.5

Greater Atlanta Area

Consumer Services