Resumes
Resumes

Investigations Specialist
View pageLocation:
763 Woody Acres Dr, Marion, OH 43302
Industry:
Financial Services
Work:
Jpmorgan Chase & Co.
Investigations Specialist
Jpmorgan Chase & Co. Aug 2016 - Oct 2017
Fraud Specialist
The Warehouse Aug 2016 - Oct 2017
Customer Satisfaction Manager
Frontier Communications 2010 - 2014
Sales and Service Supervisor
Verizon Jun 2009 - Jul 2010
Call Center Supervisor
Investigations Specialist
Jpmorgan Chase & Co. Aug 2016 - Oct 2017
Fraud Specialist
The Warehouse Aug 2016 - Oct 2017
Customer Satisfaction Manager
Frontier Communications 2010 - 2014
Sales and Service Supervisor
Verizon Jun 2009 - Jul 2010
Call Center Supervisor
Education:
The Ohio State University 2015
Bachelors, Bachelor of Arts, Psychology The Ohio State University
Associates, Associate of Arts, Psychology
Bachelors, Bachelor of Arts, Psychology The Ohio State University
Associates, Associate of Arts, Psychology
Skills:
Sales
Management
Team Building
Customer Satisfaction
Call Centers
Customer Service
Leadership
Training
Microsoft Office
Customer Retention
Telecommunications
Customer Experience
Sales Management
Strategic Planning
New Business Development
Team Leadership
Process Improvement
Psychology
Time Management
People Skills
Management
Team Building
Customer Satisfaction
Call Centers
Customer Service
Leadership
Training
Microsoft Office
Customer Retention
Telecommunications
Customer Experience
Sales Management
Strategic Planning
New Business Development
Team Leadership
Process Improvement
Psychology
Time Management
People Skills
Interests:
Social Services
Children
Children
Languages:
Spanish

Shannon Wiestling Marion, OH
View pageWork:
The Warehouse
2014 to 2000
Customer Satisfaction Manager
Frontier Communications
2010 to 2014
Sales & Service Supervisor
Verizon
2009 to 2010
Call Center Supervisor
Verizon
2007 to 2009
Team Lead
Verizon
2002 to 2007
Residential Sales Representative
Verizon
2000 to 2002
Quality Associate
GTE
1998 to 2000
Business Sales Representative
2014 to 2000
Customer Satisfaction Manager
Frontier Communications
2010 to 2014
Sales & Service Supervisor
Verizon
2009 to 2010
Call Center Supervisor
Verizon
2007 to 2009
Team Lead
Verizon
2002 to 2007
Residential Sales Representative
Verizon
2000 to 2002
Quality Associate
GTE
1998 to 2000
Business Sales Representative
Education:
The Ohio State University
2000
Associates
Pleasant High School
1994
High School Diploma
2000
Associates
Pleasant High School
1994
High School Diploma