Resumes
Resumes

Technical Support Specialist
View pageLocation:
3006 Springdale Ct, Snellville, GA 30078
Industry:
Computer Networking
Work:
Brooks Rehabilitation
Technical Support Specialist
Baptist Health Sep 2015 - Mar 2016
Information Technology Specialist
Teletech Nov 2012 - Mar 2014
Customer Service Specialist
Arise Virtual Solutions Inc. Oct 2010 - Mar 2012
Customer Service Representative
Primerica Jul 2004 - May 2009
Customer Service Representative
Technical Support Specialist
Baptist Health Sep 2015 - Mar 2016
Information Technology Specialist
Teletech Nov 2012 - Mar 2014
Customer Service Specialist
Arise Virtual Solutions Inc. Oct 2010 - Mar 2012
Customer Service Representative
Primerica Jul 2004 - May 2009
Customer Service Representative
Education:
Itt Technical Institute - Harrisburg 2014 - 2016
Itt Technical Institute - Harrisburg 2012 - 2014
Associates, Computer Science Empire Beauty School - State College 2008 - 2009
Atlanta Job Corp Center 2001 - 2002
Itt Technical Institute - Harrisburg 2012 - 2014
Associates, Computer Science Empire Beauty School - State College 2008 - 2009
Atlanta Job Corp Center 2001 - 2002
Skills:
Customer Service
Microsoft Office
Technical Support
Customer Satisfaction
Call Centers
Data Entry
Troubleshooting
Outlook
Customer Experience
Workforce Management
Customer Retention
Inbound Marketing
Lotus Notes
Computer Hardware
Microsoft Excel
Microsoft Word
Networking
Call Center
10 Key
Avaya
Bpo
Fax
Team Building
Windows
Windows 7
Team Leadership
Microsoft Office
Technical Support
Customer Satisfaction
Call Centers
Data Entry
Troubleshooting
Outlook
Customer Experience
Workforce Management
Customer Retention
Inbound Marketing
Lotus Notes
Computer Hardware
Microsoft Excel
Microsoft Word
Networking
Call Center
10 Key
Avaya
Bpo
Fax
Team Building
Windows
Windows 7
Team Leadership
Interests:
Children
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Health
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Health

Shanitha Howard Lawrenceville, GA
View pageWork:
Arise Virtual Solutions
Oct 2010 to Present
Customer Service Representative
Primerica Financial Service
Duluth, GA
Jul 2004 to May 2009
Customer Service Representative
Dial America - Call Center
Athens, GA
Mar 2003 to Dec 2003
Customer Service Representative
Krystal Company
Lawrenceville, GA
Jul 1998 to Nov 2002
QSC Specialist
Oct 2010 to Present
Customer Service Representative
Primerica Financial Service
Duluth, GA
Jul 2004 to May 2009
Customer Service Representative
Dial America - Call Center
Athens, GA
Mar 2003 to Dec 2003
Customer Service Representative
Krystal Company
Lawrenceville, GA
Jul 1998 to Nov 2002
QSC Specialist
Education:
Itt Technical Institute
Duluth, GA
2012 to 2014
Associate of Science in Information Technology Computer Networking Systems
Empire Beauty School Cosmetology
Lawrenceville, GA
2007 to 2009
letters
Duluth, GA
2012 to 2014
Associate of Science in Information Technology Computer Networking Systems
Empire Beauty School Cosmetology
Lawrenceville, GA
2007 to 2009
letters