Shanieka C Lammons

618 Yazzie Pl, Atlanta, GA

Telecommunications

Verint
Telecommunications Expense Management Analyst
Autonation
Wireless Telecommunications Analyst
Tracfone Wireless Sep 2010 - Feb 2013
Inside Sales Specialist
Tracfone Wireless Mar 2007 - Sep 2010
Sales Support Analyst
Tracfone Wireless Dec 2006 - Mar 2007
Case Auditor Analyst

Strayer University 2015 - 2017
Bachelor of Applied Science, Bachelors, Bachelor of Arts, Criminal Justice, Management Broward College
Strayer University
Bachelor of Applied Science, Bachelors Florida International University

Customer Service
Customer Satisfaction
Strategic Planning
Leadership
Team Leadership
Budgets
Troubleshooting
Telecommunications
Account Management
Microsoft Sql Server
Microsoft Exchange
Citrix
Training
Customer Retention
Team Building
Sales
Call Centers
Microsoft Office
Sales Operations
Process Improvement
Crm
Wireless
Data Analysis
Unity Connection
Carrier Relationships
Cisco Call Manager
Microsoft Excel
Workforce Management
Operations Management
Avaya Products
Iex
Unity
Pivot Tables
Session Initiation Protocol
Totalview
Customer Support
Customer Acquisition

Miami, FL

Consumer Services

Tracfone Wireless
Analyst
TracFone Wireless - Medley, Florida since Sep 2010
Inside Sales Representative
TracFone Wireless since Sep 2000
Product Support Analyst