Shalise K Golden

Belleville, IL

Information Technology And Services

Reinsurance Group of America, Incorporated Oct 2015 - Jul 2017
It Support Analyst
Reinsurance Group of America, Incorporated Feb 2017 - Jun 2017
Assistant Project Coordinator
Macy's Oct 2008 - Nov 2015
Sales Associate
United States Attorney's Office Jul 2014 - Aug 2015
Student Internship
Entrust Jul 2014 - Aug 2015
Cloud Service Engineer

Maryville University of Saint Louis 2017 - 2019
Master of Science, Masters Southern Illinois University Edwardsville 2012 - 2015
Bachelor of Applied Science, Bachelors, Management Southwestern Illinois College 2009 - 2012
Associates, Management

Customer Service
Teamwork
Powerpoint
Web Design
Public Speaking
Microsoft Office
Microsoft Exchange
Account Creation
Password Resets
Service Now.com
Software Installation
Putty
Knowledge Base
Html 5
Graphic Design
Phone Etiquette
Social Networking
Time Management
Leadership
Sales
Social Media
Active Directory
Information Technology
Help Desk Support
Remote Desktop
Research
Php
Technical Documentation
Project Management
System Monitoring
Incident Handling
Presentation Skills
Technical Training
Technical Writing
Communication
Android Support
Iphone Support
Troubleshooting
Windows 7
Windows 10
Workday
Internal Audit
Cisco Systems Products
Internet Information Services
Windows Server
Microsoft Word
Microsoft Excel
Event Planning
Technical Support
Security
Data Acquisition
Forensic Analysis
Digital Certificates
Pki
Ssl Certificates

Social Services
Children
Education
Science and Technology
Disaster and Humanitarian Relief
Health

Network Pro

Macy's Department Store

Nov 2009 to 2000
Sales Associate
Finish Line Athletic Store

Oct 2008 to Jan 2009
Sales Associate
Scott Air Force Base

May 2005 to Jul 2005
Human Resource Assistant (Volunteer)

Southwestern Illinois College
May 2012
Computer Science
Belleville Township High School East
High School Diploma

Microsoft Word, Excel, Power Point, Publisher, Outlook, Filing, Phone Etiquette, Typing/Data Entry, Internet Explorer