Shaina E Pauley

1431 southwest Courtyards Ter, Cape Coral, FL 33914

Computer Software

Connectwise
Product Owner
Connectwise
Business Analyst
Connectwise
Partner Support Consultant
Connectwise It Mar 2017 - Jun 2017
Partner Support Consultant
Tampa Harbour Aug 2011 - Jan 2017
Dockhand

University of South Florida 2020 - 2021
Master of Science, Masters University of South Florida 2013 - 2014
Logan High School 2000 - 2004
University of South Florida 2000 - 2004
University of South Florida 1995 - 1997
Master of Science, Masters Edison State College
University of South Florida
Bachelors, Bachelor of Arts, Psychology

Microsoft Office
Critical Thinking
Customer Service
Project Management
Sales Operations
Software Documentation
Software Implementation
Software As A Service
Teamwork
Time Management
Software Troubleshooting
Shipping
Transportation
Inspection
Marketing
Service Delivery
Usability Testing
Software Testing
Product Management
Information Technology
Business Analysis
Scrum
Research
Requirements Gathering
Business Requirements
Agile Methodologies
Data Analysis
Microsoft Excel
Microsoft Word
Powerpoint
Adobe Creative Suite
Jira
Employee Training
Management
First Aid Training
Computer Software Training
Remote Troubleshooting
It Service Delivery
Connectwise
Ownership
Cspo
User Stories
Confluence
Fdd
Customer Journey Mapping
Strategic Vision
Sprint Planning
User Interviews
Computer Hardware Troubleshooting

Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Politics
Education
Environment
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture
Health

English

First Aid
Service Desk
Comptia A+ Cert Prep (220-901 and 220-902): the Basics
Business Analysis Foundations
Radical Candor (Blinkist)
Certified Scrum Product Owner (Cspo)
Manage Certified Professional