Serena S Franken

800 Walnut Pl, Chaska, MN 55318

Higher Education

C.h. Robinson
Customs Broker
Globe University Apr 2012 - Dec 2014
Community Manager
Northern Integrity Investigations Apr 2009 - Mar 2010
Administrative Assistant
Doubletree By Hilton Mar 2007 - Jun 2009
Guest Service Agent

Minnesota School of Business 2011 - 2013
Master of Business Administration, Masters, Human Resources Management University of Minnesota 2003 - 2007
Bachelors, Sociology

Customer Service
Newsletters
Microsoft Office
Blogging
Facebook
Time Management
Marketing
Management
Microsoft Excel
Marketing Communications
Social Media
Social Networking
Community Development
Teamwork
Data Entry
Critical Thinking
Close Attention To Detail
Event Planning
Organizational Effectiveness
Sales
Report Writing
Communication Skills
Community Outreach
Communication
Email Marketing
Multi Line Phone
Online Research
Business Correspondence
Telephone Skills
Administration
Typing
Cash Register
Problem Solving
Administrative Functions
Cash Reporting

German

Minnesota School of Business

Apr 2010 to 2000
Community Manager
Northern Integrity Investigations
Minneapolis, MN
Apr 2009 to Mar 2010
Executive Admin/Investigator
Doubletree Guest Suites
Minneapolis, MN
Mar 2007 to Jun 2009
Guest Service Agent
Northern Integrity Investigations

Apr 2009 to Apr 2009
Sales Associate
Gold Country
Minneapolis, MN
Jun 2004 to May 2006
Sales Associate

Minnesota School of Business
May 2013
M.B.A. in Business Administration
University of Minnesota
May, Minnesota, US
May 2007
B.A. in Sociology

Wordpress, Blogspot SproutSocial & Hootsuite Google Analytics Typing: 65+ WPM Editing Content Curation Some photo editing Event planning Social Channels: Facebook, Twitter, G+, Instagram, LinkedIn, Stumble!, Pinterest, Reddit, Delicious, ScoopIt, Feedly, Paper.li