Sean M Preschern

Inland Empire Health Plan
Rancho Cucamonga, CA
Apr 2014 to Jul 2014
Help Desk Technician
Kohl's
San Bernardino, CA
Oct 2013 to Jan 2014
Trouble Desk Specialist
Loma Linda University Medical Center
Loma Linda, CA
Oct 2012 to Feb 2013
Computer Technician
Glad Tidings Management Services, Inc.
Rancho Cucamonga, CA
Sep 2010 to Sep 2012
Energy Management System Installer
Verizon Fiber Solutions Center
Oxnard, CA
Apr 2008 to Sep 2010
Network Operations Supervisor
Verizon Fiber Solutions Center
Oxnard, CA
Jan 2007 to Apr 2008
Fiber Network Technician
Verizon Fiber Solutions Center
Oxnard, CA
Mar 2006 to Jan 2007
Fiber Customer Support Advocate
Verizon Center for Customers With Disabilities
Oxnard, CA
Oct 2003 to Mar 2006
Customer Advocate
Verizon Consumer Sales and Solutions Center
Oxnard, CA
Oct 1997 to Oct 2003
Customer Service Representative
GTE
Ontario, CA
Jun 1997 to Oct 1997
Operator

University of Phoenix
2003 to 2006
MBA in Business Administration
University of Phoenix
Oxnard, CA
1999 to 2003
BSBA in Business Administration

TECHNICAL SUPPORT SKILLSET * Windows 95/98/2K/XP/Vista/7 * Apple OS X * Microsoft Office Suite * TCP/IP network support * DCHP and Static IP resolution * Router configuration * Port forwarding configuration * Firewall and network security * PC installation and support * Web browser configuration * Cabling and cross connects * Help Desk for PC and telephone support * Phone system support (Centrex, PBX) * VoIP setup and troubleshooting * Major network support (OC-3 - OC-192)