Daleena Marie Scott

Department of Veterans Affairs

Apr 2012 to Present
Medical Support Assistant - GS-5
United States Army

Oct 2009 to Present
Team Sergeant
United States Army

Oct 2008 to Oct 2009
Personnel/Administrative Assistant
Army

Mar 2008 to Oct 2008
Army Operations Assistant
Diyala Province Iraq

Dec 2004 to Jun 2006
Emergency Management Specialist/Civil Affairs Specialist

Regis University
Denver, CO
Dec 2012
Bachelors of Science in Psychology
Merced High School
Merced, CA
May 2004
Diploma

Dedicated, driven, hard working employee with the innate ability to work well both in a team environment and as an independent thinker. Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve efficiency and achieve organizational objectives. Skillful at stepping outside the box to problem solve and create efficient solutions to benefit both the team and the individuals being served. Outstanding understanding of principles and processes for providing exemplary customer and personal services to both veterans and fellow employees. Highly focused and result-oriented while having the ability to multitask, think quickly and rapidly respond to any situation while still maintaining the highest quality of care. Outstanding, exemplary soldier advanced ahead of peers in attaining the rank of Staff Sergeant. Experienced with working in a group environment, managing small groups and delegating when necessary. Proficient understanding of all administrative procedures and systems such as Microsoft word, excel, outlook and PowerPoint, while also having a strong understanding of CPRS, VISTA and PACS.