Saundra Rene Lartigue

P/O Box 131522, The Woodlands, TX

Information Technology And Services

Charming Charlie Apr 2019 - Sep 2019
It Service Desk Analyst Ii
U.s. Legal Support, Inc. Apr 2019 - Sep 2019
Service Desk Analyst
Xto Energy Oct 2017 - Apr 2019
It Support Center Analyst
Academy Sports + Outdoors Jul 2013 - Oct 2017
Help Desk Analyst Iii
Stage Stores May 2008 - Jul 2013
Help Desk Trainer Coordinator and Help Desk Analyst Tier Ii and Senior Help Desk Technician

New Horizons Computer Learning Center 2006 - 2007
Ferris State University 1992 - 1996
Bachelors, Bachelor of Science, Business Administration Lansing Waverly High School 1985 - 1988

Networking
Help Desk Support
Active Directory
Training
Troubleshooting
Outlook
Customer Service
Technical Support
Windows 7
Windows Server
Access
Microsoft Office
Computer Hardware
Software Installation
Printers
Printer Support
Change Management
Internet Explorer
Windows Xp
Playbook
Citrix
As400 System
Rms
Vip Management
Lotus Notes
Ipod
Landesk
Servers
Microsoft Windows 98
Cisco Routers
Windows 2000
Vnc
Remote Desktop
Mysql
Symbol Scanners
Pathfinder
Wireless Acces Points
Verifone Pin Pads
Retek
Heat Calling
Mobility Service Platform
Adobe
Team Leadership
Leadership
Virtual Private Network
Cabling
Salesforce.com
Ios
Laptops
Android
Cisco Systems Products
Spotfire
Remote Access
Hp Laserjet
Cable Management
It Hardware Support
It Management Software
Routers
Service Level Agreements
Ftp
Test Automation
Multifunction Devices

Children
Education
Science and Technology
Bowling
Human Rights
Arts and Culture
Softball
Health

Mcps: Microsoft Certified Professional
Itil Foundation In It Service Management
License 3532615
Microsoft, License 3532615
Peoplecert, License Gr750273370Sl

Stage Stores, Inc

May 2008 to Present
Help Desk Analyst Tier II/ Senior Help Desk Tech
Smart Choice Deli
Houston, TX
Jan 2008 to Aug 2009
POS Cashier
Auto Owners Insurance Inc
Lexington, KY
May 1996 to Dec 2007
Senior Help Desk Technician