Resumes
Resumes

Service Availability Manager
View pageLocation:
15 Polk Ct, North Potomac, MD 20878
Industry:
Information Technology And Services
Work:
Ibm Oct 2014 - Oct 2016
Team Lead at Ibm
Ibm Oct 2014 - Oct 2016
Service Availability Manager
Ibm Nov 2011 - Oct 2014
Dispatcher
Ws Live, Llc Nov 2009 - Feb 2011
Customer Service Representative
Team Lead at Ibm
Ibm Oct 2014 - Oct 2016
Service Availability Manager
Ibm Nov 2011 - Oct 2014
Dispatcher
Ws Live, Llc Nov 2009 - Feb 2011
Customer Service Representative
Education:
University of Dubuque 2016 - 2017
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management University of Dubuque 2015 - 2017
Bachelors, Bachelor of Business Administration, Business Administration Northeast Iowa Community College 2011 - 2015
Associates, Associate of Arts Blackhawk Technical College 2007 - 2008
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management University of Dubuque 2015 - 2017
Bachelors, Bachelor of Business Administration, Business Administration Northeast Iowa Community College 2011 - 2015
Associates, Associate of Arts Blackhawk Technical College 2007 - 2008
Skills:
Disaster Recovery
System Administration
Troubleshooting
Data Center
It Service Management
Servers
Itil
Business Analysis
Requirements Analysis
Virtualization
Integration
It Strategy
Business Intelligence
Vmware
Sql
Cloud Computing
Microsoft Office
Project Management
Management
System Administration
Troubleshooting
Data Center
It Service Management
Servers
Itil
Business Analysis
Requirements Analysis
Virtualization
Integration
It Strategy
Business Intelligence
Vmware
Sql
Cloud Computing
Microsoft Office
Project Management
Management
Interests:
Social Services
Children
Civil Rights and Social Action
Education
Environment
Science and Technology
Human Rights
Health
Children
Civil Rights and Social Action
Education
Environment
Science and Technology
Human Rights
Health

Product Realization Associate
View pageLocation:
1340 Doten Ave, Columbus, OH 43212
Industry:
Retail
Work:
State Farm Insurance since Apr 2012
Claim Representative
Atrium Buying Corporation for Thirty-One Gifts - Columbus, Ohio Jun 2011 - Sep 2011
Product Development Intern
The Book Exchange - Morgantown, WV Aug 2008 - May 2011
Customer Service Representative
Youngstown Community Improvement Corporation Jun 2008 - Jul 2008
Research Intern
Youngstown Regional Chamber May 2008 - Jul 2008
Event Planning Intern
Claim Representative
Atrium Buying Corporation for Thirty-One Gifts - Columbus, Ohio Jun 2011 - Sep 2011
Product Development Intern
The Book Exchange - Morgantown, WV Aug 2008 - May 2011
Customer Service Representative
Youngstown Community Improvement Corporation Jun 2008 - Jul 2008
Research Intern
Youngstown Regional Chamber May 2008 - Jul 2008
Event Planning Intern
Education:
West Virginia University 2007 - 2011
Bachelor of Arts, Communication Studies
Bachelor of Arts, Communication Studies
Skills:
Process Improvement
Customer Service
Product Development
Time Management
Event Planning
Cross Functional Team Leadership
Microsoft Excel
Microsoft Office
Negotiation
Research
Customer Satisfaction
Management
Powerpoint
Microsoft Word
Outlook
Global Sourcing
Product Cost Analysis
Product Costing
Project Management
Communication
Vendor Management
Relationship Building
Collaboration
Trend Analysis
International Experience
Key Account Development
Sourcing
Customer Service
Product Development
Time Management
Event Planning
Cross Functional Team Leadership
Microsoft Excel
Microsoft Office
Negotiation
Research
Customer Satisfaction
Management
Powerpoint
Microsoft Word
Outlook
Global Sourcing
Product Cost Analysis
Product Costing
Project Management
Communication
Vendor Management
Relationship Building
Collaboration
Trend Analysis
International Experience
Key Account Development
Sourcing

Sarah Syphard Columbus, OH
View pageWork:
State Farm Insurance Companies
Apr 2013 to 2000
Complex Auto Claim Representative
State Farm Insurance Companies
Apr 2012 to Apr 2013
Total Loss Claim Representative
State Farm Insurance Companies through Kelly Services
Dec 2011 to Apr 2012
Claim Processor - Temporary Associate
Atrium Co. for Thirty-One Gifts
Jun 2011 to Sep 2011
Product Development Intern
The Book Exchange
Morgantown, WV
Aug 2008 to May 2011
Customer Service Representative
Apr 2013 to 2000
Complex Auto Claim Representative
State Farm Insurance Companies
Apr 2012 to Apr 2013
Total Loss Claim Representative
State Farm Insurance Companies through Kelly Services
Dec 2011 to Apr 2012
Claim Processor - Temporary Associate
Atrium Co. for Thirty-One Gifts
Jun 2011 to Sep 2011
Product Development Intern
The Book Exchange
Morgantown, WV
Aug 2008 to May 2011
Customer Service Representative
Education:
West Virginia University
Morgantown, WV
Aug 2011
Bachelor of Arts in Communication Studies
Morgantown, WV
Aug 2011
Bachelor of Arts in Communication Studies