US Patent:
20170295114, Oct 12, 2017
Inventors:
- Menlo Park CA, US
Sarah Hum - San Francisco CA, US
Mikhail Larionov - Palo Alto CA, US
Chih Shao Lee - Sunnyvale CA, US
Lei Guang - Bellevue WA, US
Zhisheng Huang - Sunnyvale CA, US
Henri Romeo Liriani - San Francisco CA, US
International Classification:
H04L 12/58
G06N 99/00
H04L 29/08
Abstract:
Techniques for messaging bot controls based on machine-learning user intent detection are described. In one embodiment, an apparatus may comprise a message queue monitoring component operative to monitor a messaging interaction, the messaging interaction exchanged via a messaging system, the messaging interaction involving at least one client device; an interaction processing component operative to determine a user intent for the messaging interaction; and a bot management component operative to determine a messaging bot options configuration for the client device based on the user intent; and send the messaging bot options configuration to the client device. Other embodiments are described and claimed.
