Rosangela A Milmoe

Denver, CO

Hospital & Health Care

MoneyGram International since Jul 2006
Instructional Designer - Sr Trainer - Liaison
MoneyGram International since Jun 2005
Sr trainer
St James International School Londrina Brazil - Londrina PR Brazil Dec 2004 - Nov 2005
English Dept Coordinator

Training
Call Centers
Leadership
Vendor Management
Process Improvement
Project Management
Business Analysis
Management
Team Leadership
Captivate
Instructional Design
Outsourcing
Program Management
Training Delivery
Financial Services
Performance Management
Talent Management
Team Management
Coaching
Visio
Business Process Improvement
Cross Functional Team Leadership
Customer Service
Addie
Adult Education
Call Center
Content Development
Analytical Skills
Organizational Development
Train the Trainer Certification
Curriculum Development
Agile and Waterfall Methodologies
Change Management
Customer Relationship Management
Risk Management
Sales Enablement
Microsoft Office
Client Relations Skills
Gap Analysis
Talent Coaching
Trainer Certification
Outsourcing Liaison
Articulate Storyline
Goanimate
Camtasia
Salesforce Training
Discoverorg
Seismic
Sharepoint
Sales
Analysis
Strategy
Team Building
Contact Centers
Classroom Management
Strategic Planning

Languages
Travelling
Technology
Reading
Surfing
Oriental Philosophy
Cultural Diversity
Adult Education

English
Portuguese
Spanish
French
Italian

Pmp
Cit Certified Instructional Technologist Mager
Epic Revenue Cycle Hospital Billing Resolute
Sales: Handling Objections

Denver, CO

Languages
Technology
Travelling
Reading
Surfing
Oriental Philosophy
Cultural Diversity
Adult Education

Moneygram intl

Jul 2006 to 2000
Liason, instructional designer, TrainerIII

PUC Rio de Janeiro BR
Rio de Janeiro, RJ
1989 to 1993
BA in Education

Lakewood Call Center and MoneyGram's multiple Satellite Centers

2011 to 2000
Outsourcer Liaison
MoneyGram Intl

2006 to 2000
Trainer Specialist III
MoneyGram Intl

2009 to 2009
Sr Trainer
MoneyGram Intl

2008 to 2008
SR Trainer
MoneyGram Intl

2006 to 2006
Trainer
St James International School Londrina Brazil

2004 to 2005
Teacher
State University Londrina

2003 to 2005
Head teacher - fast paced conversational classes for adults
Maxi School

1999 to 2003
Head teacher
Mnemosystem

1992 to 1996
Teacher supervisor

State University of Londrina Brazil
2003 to 2005
Certificate in Teaching
Catholic University Rio de Janeiro Brazil
1998
Bachelor of Arts in Education